Problems with a solicitor

Thrugelmir

Simby wrote: »

I am sympathetic op, it seems only in house buying to we pay for a service and then accept mistakes, excuses and delays.

Advisable to understand the process before criticising others. I'm sure you'd be offended if somebody who knew nothing walked in and told you how to do your job. May help you get a better service too when using any professional service.

GDB2222

One issue is that people often buy conveyancing services based on price. Clearly, being expensive doesn't guarantee a good service, but being cheap pretty much guarantees a poor one.

[Deleted User]

Based on the amount of complaining OP is doing in other boards it appears he is all moved in now and has moved on to be unhappy about something else.

Builders leaving sand on a building site was my favourite bit :-)

G_M

Deleted_User wrote: »

...

Builders leaving sand on a building site was my favourite bit :-)

I've not looked, but love that! :rotfl:

Thrugelmir

Deleted_User wrote: »

Based on the amount of complaining OP is doing in other boards it appears he is all moved in now and has moved on to be unhappy about something else.

Builders leaving sand on a building site was my favourite bit :-)

I was expecting a pile of sand blocking a drive or something similar. No some sand spread across newly laid block paving in the road.

Simby

Thrugelmir wrote: »

Advisable to understand the process before criticising others. I'm sure you'd be offended if somebody who knew nothing walked in and told you how to do your job. May help you get a better service too when using any professional service.

I have had excellent experiences with my conveyancing solicitors, all who came recommended by friends and each of whom I met prior to engaging them. Where I lived previously the same conveyancer acted for me through multiple transactions both buying and selling. I could not recommend them highly enough.

Where I live now the solicitor I used was recommended by a colleague a highly experienced partner practicing law for 30 plus years, who personally handled my all aspects of my transaction.

One sale there was a potential issue which my solicitor did an amazing job of resolving and working through contract drafts of what was a complex sale ( house part built , completion to be ex amount of days after building sign off but exchange prior to the house being finished with occupancy cert, multiple compliance documents not available until further in the build process etc..no estate agent involved sold to a friend , who also had an extremely good solicitor who worked was not engage on a transaction by transaction basis but on an ongoing basis for all his legal work.

Multiple conference calls between legal representatives and also face to face meetings to get over the line.

Last purchase there was a potential delay with the sellers solicitor going on holiday and the file being transferred to another office, my sellers had been into the offices of their conveyancer and could not get them to expedite final document preparation and ID checks on my sellers, my solicitor was in receipt of funds with all queries resolved plus a retention organized for some potential costs the sellers could not prove they had already paid ( management fees) and the signed contract returned and sitting on our sellers solicitors desk, My solicitor knew one of the partners of the sellers firm and was able to get the sellers solicitors to prioritize and we completed on both my and the sellers desired date. ( the house was empty and the sellers were very anxious to complete ).

Throughout every transaction I got excellent prompt efficient service with the other parties queries etc.. all forwarded promptly with appropriate commentary and advice from the professional who was advising me ( in fact even when my conveyancer was on holiday her colleague was monitoring her work and actioned things within hours of receipt).

With all my legal transactions I have paid quite a bit more then the average but I wanted a high standard professional service which I received. With multiple benefits that made the process easier such as my solicitor coming in early to met me at 8am to do the paperwork so I could get to work on time.

But there are many online conveyancing firms who take a volume based approach and offer low costs and never meet their clients face to face which does not allow a margin for great professional service which takes time from the solicitors day. We hear countless times of paperwork sitting on people’s desk in multiple threads with overworked conveyancers not having the time to review everything received on the same day or have face to face meetings taking several hours to review all aspects of the transaction with their clients, as a result the client feels frustrated through lack of understanding of the process and unfairly blames their legal professional.

That was my point the op has chosen to go most likely with an average cost volume based firm instead of a highly professional service.. the volume based firm will get the job done but it might take a few days for your conveyancer to get back to you, other completions may be prioritized...you get what you pay for.

Does not stop me having sympathy for the op it must be frustrating to believe you have completed ID checks , have it acknowledged as being complete then to find out it was not completed correctly the first time and additional documents are needed, The search’s timeline is different it takes the amount of time it takes the solicitor is not in control of how quickly these will come back , and this appears to be the op not understanding the timelines of searches,