ParkingEye hospital PCN guessing for staff bay parking

Oiboy

Coupon-mad wrote: »

ParkingEye will NOT have anyone patrolling. Where is the evidence of parking in a staff bay? Ask PALS, reply an ask how they decided that ''... the information you provided it is evident that you parked in an Essential Staff car park..."

Oiboy wrote: »

That is a very good argument, thank you. We will take it forward.

We will revisit the site in order to establish presence of other cameras (on different levels), as how would they otherwise know that any breach has taken place, if not with help of a patrol man?

To quote PALS reply:
"...cameras are situated on the entrance of the staff area in the Multi-Storey car park. The images on the parking charge notice are of you entering and exiting that area specifically..."

As aforementioned we will double check the statement.

If this were to be true then we also better get photos of signs, what else? How would we continue it then?

nosferatu1001

Of course, you get photos to see if these areas actually can be seen to be different. The number that arent obvious is startling.

Oiboy

nosferatu1001 wrote: »

Of course, you get photos to see if these areas actually can be seen to be different....

Yea photos of the area are on to do.

nosferatu1001 wrote: »

...The number that arent obvious is startling.

What do you mean, the number?

nosferatu1001

The number of sites here these "special" areas arent made crystal clear is shocking.

Oiboy

Checking the parking site, it appears that they have a camera effectively per level, certainly around the levels relevant to the discussed situation.

One thing that we observed is that the PALS guy did not make a typo when he said that there are 3 levels 3, i.e. 3, 3a and 3b. Walking there it is clear that you can easily find yourself in the right one as it seems they interleave, like one for public then for stuff. We felt lost as we walked there.

Our original assumptions was false and they have cameras in the relevant locations. This does not make us happy. We feel that we are in a loosing position. This feeling got strengthened by the latest posts involving PE where people fail their POPLA appeals.

Still will appeal to them with a chunky write up to PE, as the keeper, presenting the situation that the driver was in and see how it goes. I am not deluding myself that it has a great change of success though certainly much higher than not writing it.

In the mean time we are still talking to PALS, still unsuccessful.

Thank you guys for you time.

Le_Kirk

POPLA appeals are not binding on the appellant so even if you lost at POPLA it could still go to court and you could win.

wriggly

Is this a windscreen notice or a Notice to Keeper? If it's an NTK, does it refer to keeper liability under POFA and was it posted within 14 days of the parking event? I ask this specifically because of your use of "some time ago".


If you access the Parking Eye website and look at the photos, do they have photos showing your vehicle entering and leaving the car park itself and also entering and leaving the staff area?


In any case, your appeal to ParkingEye should definitely note that the driver is an infrequent visitor and did not notice or understand the presence of two distinct areas in a single car park.

Oiboy

wriggly wrote: »

Is this a windscreen notice or a Notice to Keeper? If it's an NTK, does it refer to keeper liability under POFA and was it posted within 14 days of the parking event? I ask this specifically because of your use of "some time ago".

If you access the Parking Eye website and look at the photos, do they have photos showing your vehicle entering and leaving the car park itself and also entering and leaving the staff area?

In any case, your appeal to ParkingEye should definitely note that the driver is an infrequent visitor and did not notice or understand the presence of two distinct areas in a single car park.

Yes, the PCN is NTK, with camera photos (no windscreen tickets on this site).
Yes, the PCN has POFA on the back.
Yes, the PCN has been posted nearly a week after the event.
No, they only show photos, which we assume, and PALS refer to, were captured by the cameras around a staff area. It was later established that there are many staff areas there (the layout is quite confusing). No extra photos, when entering and leaving the park, were found at their web site. Effectively, their web site featured all that the PCN had.
Yes, we put it in a fashion as you suggest it.

Original vague post regrading time served only means of improving anonymity of the post. We think we understand the importance of the time when dealing with those. We have a bit of success cancelling those mostly via involvement of the landowners/retailers. This experience with hospital is our first.

Your time is much appreciated. Thank you.