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Oven broken by vendor after exchange and before completion

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  • sal_III
    sal_III Posts: 1,953 Forumite
    Fifth Anniversary 1,000 Posts
    DCFC79 wrote: »
    Didnt think it was possible to break the oven door whilst cleaning it.
    Not far fetched if you lean on the door while scrubbing inside.

    Didn't you have insurance from after the exchange? Or was it only building.

    In any case as others have stated, not worth pursuing for like £50-100 value of a second hand oven. Use it as an excuse to treat yourself to a new oven or if you are skint, grab a free/cheap one from freecycle/gumtree etc.
  • Soot2006
    Soot2006 Posts: 2,184 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Impressed the vendor cleaned the oven for you!
    A person who cleans the oven for the sale is likely to be the type to order the replacement parts. Hopefully they arrive.
  • Slinky
    Slinky Posts: 11,003 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I don't think the vendor is under any legal obligation here.

    There is no legal obligation on a seller to repair the property if it is damaged between exchange and completion.


    Yes there is, the property should be in the same condition at completion as it was at exchange.
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  • TBagpuss
    TBagpuss Posts: 11,236 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 22 August 2019 at 11:22AM
    I don't think the vendor is under any legal obligation here.

    There is no legal obligation on a seller to repair the property if it is damaged between exchange and completion.

    Yes there is.

    They are required to hand over the property on completion in the same condition it was in at exchange, so if somerthing is damaged or broken they should repair or replace it, or agree with the buyer to pay for it.

    I had a similar issue when I sold my previous house - my oven broke the day before completion. It wasn't possible to repairboefre ocompeltion so we agreeed to knock £50 off the price (which was about what it would have cost to fix).

    That said, given that the vlaue of the oven is probably in the £50-£100 range, second hand, it's unlikely to be wrth pursuing, although you could ask the agents to call them, and at least give details of when and from where they ordered the parts.
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Annoying, but I'd not have bothered a solicitor with it, especially the prices they charge.

    There'll always be something that doesn't work, turns out to be broken, or simply absent .... annoyances, omissions, the unexpected. It's all part and parcel of the soul-destroying reality of buying a home.

    They are obliged to give you the working oven you bought/paid for, but you have to weigh up the cost -v- your time/cost/hassle. Sometimes it's just easier to suck it up and sigh.
  • joanars
    joanars Posts: 57 Forumite
    Second Anniversary 10 Posts
    On the day we collected the keys to our new house, it turned out all agreed fixtures in the sale - fridge/freezer, dishwasher, washing machine, cooker, hobs were gone. Apparently the vendor (elderly lady) misunderstood and thought we DON'T want them anymore (although they were in the fixtures and fittings list) - our neighbors told us that a week prior to completion she was knocking on doors and offering the appliances for free. On top of that, the hot water tank was broken leaving us without hot water in the freezing cold weather, and the electricity meter was in debt so we didn't have electricity when we moved in.

    Our solicitors sent a letter to the vendor but they never responded (no surprise) - so we decided to let go and move on with our life, I know it's not ideal situation but I think you should do the same, just move on, hopefully the worst is now behind :beer:
  • xylophone
    xylophone Posts: 45,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My solicitor has reached out to the vendors solicitor

    He has very long arms?:)
  • ReadingTim
    ReadingTim Posts: 4,081 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    xylophone wrote: »
    He has very long arms?:)

    No, just knows the difference between literally and figuratively...
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