Turned down for contract, any comeback?

MariborKev

Summary
- Was away travelling, had my sim scammed, in dispute with Vodafone over the bill since April. Vodafone refuse to answer letters, emails, calls and just keep passing from one debt agency to another
- Now on the third agency
- Applied for new O2 contract as I back in the UK
- Rejected, I would assume as a result of this bill.
- Indeed I have taken out contracts with Virgin Mobile etc since my return home.

Do I have any comeback, as I have a very good credit rating apart from this issue which is under dispute?

Quentin

Check the credit reference agency used by o2 and find out what it says about you.

If it is wrong, get them to put it right, then try again for another contract.

mulerider

Worth trying this, you can cancel without any monthly charge. I've used it before to check all my details were correct. With Quidco you can make money so you've got nothing to lose.

http://www.quidco.com/free-experian-credit-report/

Also click on the link below:

http://shop.o2.co.uk/FAQ?category=Credit+Check+Information

Hopefullyuseful1

MariborKev wrote: »

Summary
- Was away travelling, had my sim scammed, in dispute with Vodafone over the bill since April. Vodafone refuse to answer letters, emails, calls and just keep passing from one debt agency to another
- Now on the third agency
- Applied for new O2 contract as I back in the UK
- Rejected, I would assume as a result of this bill.
- Indeed I have taken out contracts with Virgin Mobile etc since my return home.

Do I have any comeback, as I have a very good credit rating apart from this issue which is under dispute?

Hi MariBorKev,

It does seem that you've had some problems communicating to sort this out with us, I'm sorry for that. I'm certain we wouldn't deliberately or intentionally ignore e-mails, letters or calls from you.

I'd like to offfer the chance for you to contact us here directly in the forum team so that we can look at your account. Everything that's happened will be fully noted and documented on your account including any contact we've had from you. We're keen to resolve any situations that are outstanding.

If you e-mail us using the Vodafone online contact us form here, we can help you. Please include the code FIT135 somewhere in the body of your e-mail and this will then be filtered into us here.

We're looking forward to your contact so we can try to resolve the situation.

Hopefullyuseful1
Vodafone UK