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Builder forgot to insulate loft

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Hi I was just after some advice my builders (term used loosely) forgot to insulate the loft space! And when I challenged them about it the admitted it, so they then cut a whole in the newly plastered roof and insulated it correctly! My question now is they want to charge me for a bespoke loft hatch as they can’t buy one off the shelf that will fit, shouldn’t they be footing the bill for this?
Thanks
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  • Owen76 wrote: »
    Hi I was just after some advice my builders (term used loosely) forgot to insulate the loft space! And when I challenged them about it the admitted it, so they then cut a whole in the newly plastered roof and insulated it correctly! My question now is they want to charge me for a bespoke loft hatch as they can’t buy one off the shelf that will fit, shouldn’t they be footing the bill for this?
    Thanks


    Did they cut a whole hole or only whalf a whole?
  • MoneySeeker1
    MoneySeeker1 Posts: 1,229 Forumite
    1,000 Posts Name Dropper First Anniversary
    I certainly wouldn't expect to pay for covering them for putting right their mistake.
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I certainly wouldn't expect to pay for covering them for putting right their mistake.

    This! Also OP how did you know it wasn't insulated?
  • Chanes
    Chanes Posts: 882 Forumite
    Ninth Anniversary 500 Posts Combo Breaker
    We have an ensuite fitted that leaked during the fitting, the fitters had to cut a hole into the ceiling beneath it to get to a part of it and fix it, they fitted an access hatch at my request instead of plastering over the hole they made. They didn't have to nerve to charge for fixing their mistake and that access hatch looks pretty good in the hall. That is my experience of something similar.
  • RelievedSheff
    RelievedSheff Posts: 12,691 Forumite
    10,000 Posts Sixth Anniversary Name Dropper Photogenic
    I would not be paying them to do the remedial work.

    I would be more concerned however about what else they have forgotten to install if they missed something as fundamental as loft insulation!
  • Owen76
    Owen76 Posts: 7 Forumite
    Third Anniversary
    They had to cut a hole 430 x 600 in order to gain access to put the insulation down!
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Do you want a hatch there? If not they could reinstate the plasterboard.

    Why didn't they make the hole a suitable size for a commonly available hatch?
  • Owen76
    Owen76 Posts: 7 Forumite
    Third Anniversary
    The joists are only 430 apart so no off the shelf option, I didn’t want a hatch it was their suggestion!
  • Owen76
    Owen76 Posts: 7 Forumite
    Third Anniversary
    When the sparky cutout the down lights!
  • rach_k
    rach_k Posts: 2,254 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you really don't want a hatch, just tell them no thanks, they can just put the plasterboard back.

    I would try to work something out with them though. Won't you ever want to check in the loft space?
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