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Advice needed

Hi we need help regarding being refused to open a bank account, my partner is having trouble opening a bank account the banks say that they do not have to tell us why but it looks like someone else with his name and date of birth is involved.
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  • eskbanker
    eskbanker Posts: 40,272 Forumite
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    ianw1960 wrote: »
    the banks say that they do not have to tell us why
    This is true.
    ianw1960 wrote: »
    it looks like someone else with his name and date of birth is involved
    In the context of refusal to disclose reason for rejection, how have you concluded this? There will be many occurrences of duplicate names and dates of birth so uniquely identifying individuals must also encompass other data attributes, address being the most obvious one.

    Has he checked the state of his credit files with all three credit rating agencies? These would indicate any potential red flags as far as rating his credit is concerned.

    Does he already have one or more accounts? Any credit products? Any problematic debt history? UK resident for multiple years? On the electoral roll? Earning a regular income? etc, etc

    Has he tried applying for basic accounts? These will be offered to many who wouldn't otherwise qualify for more mainstream products....
  • Chino
    Chino Posts: 2,031 Forumite
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    eskbanker wrote: »
    Has he tried applying for basic accounts? These will be offered to many who wouldn't otherwise qualify for more mainstream products....
    How would applying for a basic bank account help if the problem lies with confirming the applicant's identity?
    ianw1960 wrote: »
    but it looks like someone else with his name and date of birth is involved.
  • eskbanker
    eskbanker Posts: 40,272 Forumite
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    Chino wrote: »
    How would applying for a basic bank account help if the problem lies with confirming the applicant's identity?
    I agree that it wouldn't, but the key word there is 'if' - it would be pretty extraordinary for a bank to reject an application saying that they had no obligation to disclose a reason but that it looks like someone else with his name and date of birth is involved, so it would seem that there's more to this one than meets the eye! But yes, getting to the bottom of the current situation obviously takes precedence over any further actions, which I should perhaps have made clearer in my post....
  • cloud_dog
    cloud_dog Posts: 6,419 Forumite
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    Is it worth the OP/partner logging a Suject Access Request with CYFAS, to see if anything more dubious has been recorded against them?
    Personal Responsibility - Sad but True :D

    Sometimes.... I am like a dog with a bone
  • OP has your partner ever had financial difficulties?
    Ever been part of any fraud investigations?
    Ever had an incentive from anybody to let them pay money into any previous accounts?
  • My partner has only been in the country since Jun 15 he has never had any loans etc, we are already contacting Experian for his credit records , thanks
  • p00hsticks
    p00hsticks Posts: 14,930 Forumite
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    ianw1960 wrote: »
    My partner has only been in the country since Jun 15 he has never had any loans etc, we are already contacting Experian for his credit records , thanks


    June 2015 or June 15th this year ?
  • He has been here since Jun 2015
  • No never had any problems like that
  • colsten
    colsten Posts: 17,596 Forumite
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    Is the address he is using for the bank application the same as the address he is registered with in Experian? Is he on the Electoral Roll at the same address? Where has he banked since June 2015?
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