RBS tax residency letter.

I have received a letter from RBS wanting me to confirm my tax residency and send documents etc. However, I live and work in England and always have. It doesn't say what documents to send, only they need to be authorised.

I have a select account which I opened for the switching bonus and a savings account.

I have done a Google search and am receiving mixed results about whether it is a scam or not with some reports saying it definitely is and some saying it is definitely genuine.

My nearest branch is miles away otherwise I'd pop in and speak to someone there and I'm working long hours during the week which makes phoning during office hours awkward.

It says I need to complete the forms and return in the pre-paid envelope within 30 days but doesn't say what will happen if I don't. I have filled in the form ready to post but something about it feels a bit strange.
Debt Free: 01/01/2020
Mortgage: 11/09/2024

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