PPI - Store Cards

Fuyutorame

Hi

Yes it was buy now pay later and just to say I paid cash every month at Topman store to pay the credit off!

LABMAN

Moneyineptitude wrote: »

An initial phone call enquiry will provide an immediate response, an online enquiry will not. This late in the day, I'd say that was of paramount importance..

I think the point was that phone calls can't always be relied on to be 'documented' emails and letters can be so easily.

[Deleted User]

LABMAN wrote: »

I think the point was that phone calls can't always be relied on to be 'documented' emails and letters can be so easily.

E-Mails can be just as easily ignored and letters can be lost. Remember, I'm only referring to enquiries, not complaints. A telephone enquiry will have an immediate response (well, after waiting in a queue to answered ) while the other portals can take weeks-a luxury no longer available given the deadline looming...