Unknown payments taken from my bank account

penners324

Be lots easier if your bank had transaction notifications. Then you'd see the notification pop up just after the payments were made....

LobsterMemory

Seems a bit rotten to me.

Over ten years ago, I "remember" phoning the bank saying that there was a payment I didn't recognise. I was told,, "It's for this" and I thanked them, saying I now recognised the transaction and sorry for bothering them

I'd rather things still worked like that but do new-found "freedoms" mean we don't get that level of service any more?

sal_III

DawnJG wrote: »

Quick update - my Son has just identified the payments for me - it's a local art gallery/cafe - he was even there with me at the time! It just goes to show how easy it is to lose track without receipts; normally I'd have them and wouldn't have had all the angst.
Thank You for the support.
Dawn x

That's what I love with Starling (Barclays and i believe some other banks are offering it too) - you get a location attached to each transaction.

Last month I was putting all my bank accounts in Moneyhub and encountered a transaction for £1700from 6m ago which i didn't recognize on my Starling account. Looked at the location of the transaction and I have never been there, zoomed the map and discovered it's the Ebay HQ. Light-bulb moment - it was something that I bought on my brother in law behalf a while ago from e-bay.

Uxb1

When doing family history a while back if you ordered birth or other type certificates from HMG's online portal the cost appeared in your credit card as HM Passport office - not exactly very helpful - and which caused me a few minutes of angst until I realized what it was.
No idea if that is still how it comes out as its some years since I've ordered a cert'.

ndf9876

Really pleased you got to the bottom of it - this is one of the reasons I exclusively use Apple Pay now for smaller transactions. It tells me when, what time and to whom the payment was made.

System

IZ* are iZettle transactions FWIW