Free Duvets

carray

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Just ordered 1, then went back and got this - looks like it's been pulled!!


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Horace

I thought it was too good to be true - I was in Dunelm Mill yesterday and didn't see any free duvets.

toniq

Yep likewise, i was checking out and they dissappeared, now they are showing at £10 upwards!

Oh well you lucky ones might get it honoured you never know!

leebaker317

just had a look myself definately not there any more.
Question is will all those that ordered them get a phone call explaining it was a mistake or will they honor the mistake and hope millions didnt see it lol

hs-sh

i wonder those who ordered see this on their account page
There is no despatch information for this order at this time

leebaker317

got the same message hs-sh lets see what happens

rubiales

Same message for me and no confirmation e-mail either. I placed my order at 7.27am this morning so maybe that was too late

traceye

Me too, I ordered, but have not had a confirmation email from them, althought I had an order number on screen when i ordered. My despatch information also says

There is no despatch information for this order at this time
Fingers crossed Hope some of us get them

leebaker317

are they bound by law to send any orders? I printed out my confirmation screen with order number etc.

Where do we stand?

rubiales

Don't think they are obliged to fulfill the orders although some companies do as a gesture of goodwill if an error is made and spotted quickly. Most seem to send out a 'Sorry' e-mail and a discount off your next purchase or something. Some just tell you they are out of stock and point you to alternative items at a higher price!!

Let's hope they are in the first category!