Furious with OFGEM over Solarplicity/Toto SCAM

Jakubk

You are right it has to be proven, what we do know is that there is a pattern of events

Companies created using street names they happened to be at
Companies that stop filing on time when they will go bust soon
Several charges on properties no registered with companies house and ordered by Court to be registered
Charges on the head office of an energy company put into a company with a charge for the pension of the CEO
house registered to CEO started renting for £3500 a month in July
A web of companies, that change name to the same names as companies that close down, one of the officers has had 59 directorship of which 14 are current.
Assets and charges split across these companies in unclear fashion
Companies directorships in family name but then resign before sheeeet hits fan
New compamy structures prepared for when the sheeeeet his the fan.
A trading company that charges VAT to customers, is supposed to pay FIT but does neither, a patter of HMRC winding up for them, but assets in a pension for the benefit of CEO, I am sure it is all fine.

Companies house filings repeatedly late, OFGEM regulations not adhered to, customers ignored and connected to a call centre that just takes messages, subject access requests not complied with, customer data sold to TOTO who SAY they bought Solarplicity, really which bit, not the bit I gave my data to. Where is the money going?

When they failed to file the charges on the two london flats they gave the excuse of "inadvetence"

So was the failure to file accounts "inadvetence"
Was the failure to honour the very premise of contract (no standing charges) "inadvetence"
Was the failure to notify customers of changes in Tariff "inadvetence"
Was the increase in Tariff with no notice imediately prior to selling data to TOTO "inadvetence"
Was transferring customers who left Solarplicity in June to TOTO "inadvetence"
Was the failure to pay HMRC "inadvetence"
Was the failure to pay FIT "inadvetence"
Was the pre-meditated creation of a complex web of companies "inadvetence"
Was the renaming of companies to identical names of former companies "inadvetence"
Was the switching of owner of website "inadvetence"
Was denying access to customers of their account data "inadvetence"

These are all questions for Andrea Leadsom and the administrators, who should immediately seek to lock down the other companies and assets of all companies related to Solarplicity and companies for which all of the officers are or have been Directors.

The term "fit and proper person" to be a director come to mind for all officers.

I would love to think that everything is all fine, we shall see.

Delburn

Jakubk wrote: »

You are right it has to be proven, what we do know is that there is a pattern of events


Charges on the head office of an energy company put into a company with a charge for the pension of the CEO

I did say there was not necessarily anything wrong with this. However, I now find that previous administrators said the following in 2012:

"The Waterson Partnership LLP acted as landlord for the Company's trading premises...The payments made to the Waterson Partnership appear to be excessive"

https://beta.companieshouse.gov.uk/company/06838573/filing-history
Progress Report 19 August 2012

Definitely something for the new administrators to investigate.

Estudiantes

I am another ex Solarplicity customer who now finds themselves with Toto.
All I have received is a welcome email from Toto.

Today a direct debit for £25 in favour of Toto went out of my bank account.
I have never given Toto my bank details nor have Toto ever informed me that they were even setting up a DD.

Due to Solarplicity trying to quadruple my payments (I didn't owe them anything they had it wrong, something hundreds will know they are prone to do. I cancelled the DD in February.

I can only think Solarplicity have given my bank details to Toto who have taken it upon themselves to set up a DD.

I have rang my bank and had the £25 refunded, DD cancelled and a stop on Toto setting up a another DD.

I would urge others to keep an eye on your bank accounts!!

carolineb5949

We were with Solarplicity, at the end of the 12 month contract we tried to leave to go to another provider but they would not answer my requests and I could not get on my online account, eventually after paying a higher variable rate they admitted they had gone belly up and ToTo were taking over but as I was now on a variable rate they put me on another one, again I kept trying to leave but kept being told they had not had finance information from Solarplicity and kept asking me to wait, this went on for months with us paying the higher variable rate, I could not believe it when they also went belly up and it got transferred to EDF and again we are on a variable rate, we have now managed to get on to a 12 month lower price contract with isupply energy but every month our credit was increasing with the first company as the D/D payments they were taking were too high at the end of the contract we were £350 in credit but due to the delay and the higher rate we ended up minus £17, I am fuming.

clochi

carolineb5949 wrote: »

We were with Solarplicity, at the end of the 12 month contract we tried to leave to go to another provider but they would not answer my requests and I could not get on my online account, eventually after paying a higher variable rate they admitted they had gone belly up and ToTo were taking over but as I was now on a variable rate they put me on another one, again I kept trying to leave but kept being told they had not had finance information from Solarplicity and kept asking me to wait, this went on for months with us paying the higher variable rate, I could not believe it when they also went belly up and it got transferred to EDF and again we are on a variable rate, we have now managed to get on to a 12 month lower price contract with isupply energy but every month our credit was increasing with the first company as the D/D payments they were taking were too high at the end of the contract we were £350 in credit but due to the delay and the higher rate we ended up minus £17, I am fuming.

As you have now changed supplier to iSupply, presumably you are also now aware that when you wish to change supplier, you don't make any requests to the existing supplier - you simply contact the new supplier of your choice