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Adjustable bed uncomfortable-do I have any rights?

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  • robatwork
    robatwork Posts: 7,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    My current mattress has no springs - all foam. 5cm of memory foam above 18cm of foam.

    Incredibly comfortable and supportive.

    Not as heavy as a sprung one either, which also benefits my back!
  • Thanks all. After a conversation with customer care, I'm going to persevere, slept better last night although I was so flipping tired I should have! Once slept on a Tempur memory foam mattress,it was heavenly, but also rather warm. I think needing a firm mattress for back trouble is a bit of an old chestnut, it's more about support. I have a soliosis so my ribs cage is very un-symetrical, my left back is quite flat but my right is very rounded (bit humped) it means I frequently can't get comfortable, hoping this bed is going to help!
  • robatwork
    robatwork Posts: 7,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    hope it works out for you - perhaps you can pop back on this thread in say 4 or 5 weeks and let us know
  • You should go back to the showroom and try that one again, to see if it really is different.

    If so, check the label, and see what’s changed.
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