Section 75 - My rights

molerat

You are not going to have to pay for 2 doors. So far you have paid nothing as the CC co have refunded what you paid and will pay to have any damage put right. Neither they nor the original door co are going to pay for the wooden door you need. You need to pay for that whilst having the upvc door removed with minimal damage and made available to be collected. Get on with having a wooden door sorted, it may be worth getting them to also write a report on the deficiencies in the upvc door and use that as part of your argument if it goes to court. You could counter sue for the cost of a building surveyor, I would have engaged one long ago and included it the s75 claim.