Parking charge notice

mission1968

:mad: Hi letter through the post from Future parking limited. The driver parked up in a pub car park by the coast. The driver went over to the pay machine to check the price out,the driver went back to the car to get some money for the stay then the driver had to get a pic of my reg as dont know it off by heart. Then waited to pay. Then back to the car then the driver had to get my photography gear out doing a photoshoot. Anyway the driver did the shoot and got back to the car on time. But on the letter it said i entered at 15.17 and left 16.36 . never realised your timed as soon as you enter not from when you get the ticket. Should i appeal and how as dont have my ticket anymore

KeithP

Send the already written for you blue text template appeal you will find in post #1 of the NEWBIES FAQ sticky thread.

Send it unchanged - no additions or alterations needed.

Send it as the keeper.

mission1968

Hi Keith do i not have to explain and i cant find the blue text template

KeithP

I really don't know how to direct you to the template in any easier terms.

I have given you a link.

Find the template - hint: it is in blue text - in the first post on that thread.

As I said, the keeper should send it unchanged.

pogofish

mission1968 wrote: »

Hi Keith do i not have to explain and i cant find the blue text template

You confirmed that you already knew where to find stickies part of your signup...?

mission1968

Hi i have getting an email back saying my appeal was unsuccessful. What should i do now Thank you

KeithP

Read more of that thread I directed you towards earlier.

Quentin

See #3 in the Newbies FAQ


That covers POPLA appeals (your next step)


Construct your appeal and post it here for comments before sending it


Throughout here you are advised never to reveal who was driving


You need to edit your OP to remove details of who was driving


The ppcs monitor here and can use posts against you in Court

fisherjim

A rejection was expected (scammers don't make money upholding appeals) you needed a POPLA code, have you actually read the newbies thread?

mission1968

Hi ALL this is my draft so far is there anything else i should add

Dear POPLA adjudicator,

I’m writing to you to express my concern over the unfair PCN sent to the keeper of the car, number plate: XXXXXXXX

The vehicle was captured entered the car park at 1.17pm and left the car park at 2:36pm. This is only a 18 minute overstay which occurred because the driver of the vehicle had parking difficulties ie parking, finding change writing registration down to input it into the machine ect and un- loading the car. The driver got an hour ticket and he returned to the vehicle on time and had no clue the time would of been from entering the car park not what the actual ticket said.



Below is the relating paragraph from the BPA CoP which Smart Parking is not following:
13 Grace periods
13.1 Your approach to parking management must allow a
driver who enters your car park but decides not to park,
to leave the car park within a reasonable period without
having their vehicle issued with a parking charge notice.
13.2 You should allow the driver a reasonable ‘grace period’
in which to decide if they are going to stay or go. If the
driver is on your land without permission you should still
allow them a grace period to read your signs and leave
before you take enforcement action.
13.3 You should be prepared to tell us the specific grace period
at a site if our compliance team or our agents ask what it is.
13.4 You should allow the driver a reasonable period to leave the
private car park after the parking contract has ended, before
you take enforcement action. If the location is one where
parking is normally permitted, the Grace Period at the end
of the parking period should be a minimum of 10 minutes.

As you can see, Smart Parking are not following these guidelines, and my overstay in the park was within my rights as someone parking on Private land under the contract laid out by the agent, following the BPA's guidelines.

Redx

No landowner authority
Poor and inadequate signage
Pofa failures ?
BPA Cop failures ?
Not transferred liability from the driver to the keeper
Split the grace periods into arrival and exit, not one item
So maybe 8 + 10 ?

A numbered bullet point menu