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How did weight watchers get my new card number?

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  • Ballard
    Ballard Posts: 2,981 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    It is best to cancel your CPA (Continuous Payment Authority) with both your bank and Weight Watchers, in writing, via Royal Mail. Then you have a paper trail...

    I’m not sure that I agree that you’d have a paper trail if you post them a letter. How could you prove that you sent a letter and what the contents of the letter were? Email, on the other hand, would provide this.
  • IanSt
    IanSt Posts: 366 Forumite
    Ballard wrote: »
    How could you prove that you sent a letter and what the contents of the letter were? Email, on the other hand, would provide this.

    I'd prefer the email approach myself, but if absolutely needed to be done via snail-mail then the letter could be sent 'recorded delivery' to prove that they received it - provided that you were 100% sure on the delivery address and the letter had everything needed, then once received I'd doubt there would be any need for the sender to prove what was in the letter as the company would have signed for the receipt of it and they're not going to make an alteration to the copy they have.
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