Succesful Plevin claim - Different to standard PPI claim?

ajo

Hi

I used the resolver tool and this was successful. Bit of a surprise for me as I didn't think I had spent that much at all on PPI/PPC all those years ago and had canceled it myself. (Although this was a hard process but that's maybe a different story)

I notice that there are 2 resolver tools, Plevin and General PPI.

Should I be using both?

Thanks

ajo

[Deleted User]

ajo wrote: »

I notice that there are 2 resolver tools, Plevin and General PPI.

Should I be using both?

You should only send an additional complaint if you have not already been rejected for a PPI refund.

A Plevin refund is generally only granted when a PPI mis-selling complaint has failed. Check your offer letter from the Bank to see if it mentions your PPI was not mis-sold. If you are still unsure, contact the Bank and ascertain whether your complaint also triggered an investigation of your PPI.

ajo

Moneyineptitude wrote: »

You should only send an additional complaint if you have not already been rejected for a PPI refund.

A Plevin refund is generally only granted when a PPI mis-selling complaint has failed. Check your offer letter from the Bank to see if it mentions your PPI was not mis-sold. If you are still unsure, contact the Bank and ascertain whether your complaint also triggered an investigation of your PPI.

I used the Plevin tool first and successfully. Is this wrong?

[Deleted User]

ajo wrote: »

I used the Plevin tool first and successfully. Is this wrong?

See my first response, you should only need to complain once.