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unknown malware / pop ups

2

Comments

  • bob_a_builder
    bob_a_builder Posts: 2,375 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Uninstalled / reinstalled Chrome ....
  • that
    that Posts: 1,532 Forumite
    process explorer will jut pick up processes, rather then the software controlling them.

    incognito mode disables most add-ons, or you could have used the divide and conquer method of disabling half the addons till it goes away then re-enable one by one till it comes back

    Put on ublock Origin and make sure it is enabled
  • bob_a_builder
    bob_a_builder Posts: 2,375 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Problem still exists after reinstall of Chrome

    ublock Origin installed and enabled

    All other extensions disabled
  • bob_a_builder
    bob_a_builder Posts: 2,375 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    And still the pop ups, pop up !
  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 10 July 2019 at 9:15PM
    if you haven't done a fresh install in the last year

    it is quicker and more effienct these days to just backup/format and do a fresh install of windows whenever any gremlins get into system imho

    that is what i would do but some may say overkill
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • bob_a_builder
    bob_a_builder Posts: 2,375 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I hear what you are saying and would generally agree

    but am in the middle of a project at the moment, so don't really want to do at the moment

    I have a Restore point on the 5th I can go back too

    Will try that for now
  • that
    that Posts: 1,532 Forumite
    so if you switch on your machine, no browser etc is running? Does the popup appear?

    What do you do to make that popup happen?

    if you do nothing from boot, and it appears, suggest you run autoruns from MS, but probably easier to do the ones below.

    There is also the popular AdwCleaner.exe and malwarebytes - try them both
  • bob_a_builder
    bob_a_builder Posts: 2,375 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    System Restore doesn't want to play ball


    Don't really know what triggers the pop ups
    Suspect its Chrome, as the browser is the 1st prog most of us use nowadays


    Will leave it overnight at the boot up state and see if any pop ups in morning
  • ianto11
    ianto11 Posts: 251 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 11 July 2019 at 6:32AM
    Are there any websites in Chrome notifications under "Allow"

    https://www.youtube.com/watch?v=UggX9J7nWtI

    If so delete it and change your notification settings :)
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Download and install

    https://www.malwarebytes.com/mwb-download/

    Full scan, remove everything it finds
    Ex forum ambassador

    Long term forum member
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