Pension Credit: Have Not Got A Response

the89er

I live with my parents and my dad gets Pension Credit.

Last month I wrote a letter to the Pension Credit people, on my dad's behalf, to report a change of circumstance (which is that I've stopped getting Universal Credit, a job search benefit).

The Pension Credit people still haven't responded.

Does it usually take this long for them to acknowledge the change or do they not send response letters at all?

Thanks.

poppy12345

the89er wrote: »

I live with my parents and my dad gets Pension Credit.

Last month I wrote a letter to the Pension Credit people, on my dad's behalf, to report a change of circumstance (which is that I've stopped getting Universal Credit, a job search benefit).

The Pension Credit people still haven't responded.

Does it usually take this long for them to acknowledge the change or do they not send response letters at all?

Thanks.

The benefits you're claiming have nothing to do with what you're parents claim. This was advised in your previous thread here.

https://forums.moneysavingexpert.com/discussion/6004593/do-the-pip-pension-credit-people-need-to-know-this


There's no need for your father to contact anyone about your income.

the89er

Thank you for your response.

I did read your suggestion when I created that thread, but when I went to their gov website to check it said I needed to report a change if "benefits that anyone living in your home gets - including getting a new benefit or a benefit being stopped."

I'll give a reference:

You also need to report if your income or expenses change. This can include changes to:

- housing costs, for example ground rent or service charges
- benefits that anyone living in your home gets - including getting a new benefit or a benefit being stopped
- occupational or personal pensions - including if you start to get a new pension or take a lump sum out of your pension pot
- other income, for example foreign pensions or Working Tax Credits
savings, investments or property

Maybe that point doesn't really apply to me, or it's wrong, or worded incorrectly?

Can I ask if you could clarify this, please?

Thanks.

poppy12345

the89er wrote: »

Can I ask if you could clarify this, please?

Thanks.

I'm not sure what more clarification you want. The benefits you claim don't affect your parents benefits. The situation above doesn't apply to you.

sheramber

Call the Pension Credit helpline if you’re not sure if you need to report a change.
Pension Service helpline
Telephone: 0800 731 0469
Textphone: 0800 169 0133
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0469
Monday to Friday, 8am to 7:30pm

Why not call them?