TSB Credit Card Question

SonOf

aandrewb2001 wrote: »

Lloyd’s sent me a final letter saying the two TSB credit cards didn’t have PPI. They said when I claimed on a Lloyds Credit Card July last year they checked the two TSB credit cards then and found there was no PPI on them. In the final letter they included a copy of the letter from last year showing all three credit cards.

As I didn’t have the statements for the TSB credit cards in July last year, I accepted Lloyd’s decision that there was no PPI on the TSB credit cards.
Trusting Lloyd’s I had no reason to dispute there decision so didn’t submit the complaint to the FOS.
I spoke to someone at the FOS today and even though I have now got statements for the TSB credit cards with possible PPI on them (Payment Insurance Premium), they said I can’t do anything about it now as I didn’t send the complaint to FOS within six months.
So if the Payment Insurance Premium on the statements is PPI, that would of been the same last year when Lloyd’s checked the cards but because I trusted their decision? I could lose out on any potential claim.

Lloyds will reopen the case if you have evidence that shows you did have it and they said they had nothing that shows you did.

[Deleted User]

aandrewb2001 wrote: »

So if the Payment Insurance Premium on the statements is PPI, that would of been the same last year when Lloyd’s checked the cards but because I trusted their decision? I could lose out on any potential claim.

You won't "lose out" if you submit newly-found evidence to the Bank, unless what you suspect is PPI is not. You don't need to involve FOS to establish this...
Didn't Lloyds already state that it is not PPI though?

aandrewb2001

Yes Lloyd’s did say it was not PPI but couldn’t say what it was for, they just said it’s for something else.

aandrewb2001

Does anyone know what “Payment Insurance Premium” would be for on a TSB Credit Card in about 1994?

SonOf

They would know how it appears on their statements. If it is not one of their payments but a retailer payment then they would not know what it is for.

aandrewb2001

It maybe be a complete coincidence but on both TSB Credit cards, the “Payment Insurance Premium” on both statements was deducted on the same date the interest was deducted from the balance.
Also on both credit cards which have different credit limits, the “Payment Insurance Premium” works out to be 0.71% of the balance as I have mentioned before.

If the “Payment Insurance Premium” was from a retailer, should it have a reference number like other transactions, there’s not on the two statements, it’s just blank?

[Deleted User]

aandrewb2001 wrote: »

If the “Payment Insurance Premium” was from a retailer, should it have a reference number like other transactions, there’s not on the two statements, it’s just blank?

In this case, this is a question only the Bank will be able to answer.

If you refer this to the Ombudsman, I would only expect FOS to demand clarity of what the insurance actually was-not that whatever it was be refunded without further investigation.

aandrewb2001

As I’ve said before, Lloyd’s say it’s not PPI, it’s something else but couldn’t say what.
I know someone who works at Lloyds and use to work at the original TSB before it changed to Lloyds TSB and they said it is PPI, it can’t be anything else.

societys_child

I know someone who works at Lloyds and use to work at the original TSB before it changed to Lloyds TSB and they said it is PPI, it can’t be anything else.

Must be true then.

[Deleted User]

aandrewb2001 wrote: »

I know someone who works at Lloyds and use to work at the original TSB before it changed to Lloyds TSB and they said it is PPI

Be sure to include this evidence (including the name of this former employee) if you refer the complaint to the Ombudsman...

For the third time now, if you refer this to the Ombudsman, I would only expect FOS to demand clarity of what the insurance actually was-not that whatever it was be refunded without further investigation.