TSB Credit Card Question

aandrewb2001

Hi,

I got a Credit Card and a MasterCard from the TSB in about 1994. I submitted a PPI claim as on the statements it has got Payments Insurance Premium.
At the time where I worked I would get six months full pay and six months half pay if I was off sick, so I thought I didn’t need the PPI.
I sent them copies of the statements as requested.

Lloyd’s Bank who are dealing with the claim said that Payments Insurance Premium is not PPI.
They said it’s for something else but couldn’t say what.
They said I will receive a letter stating there was no PPI on the cards and that the case has been closed.

Would anyone be able to advise?


Thanks in advance

Andrew.

[Deleted User]

aandrewb2001 wrote: »

Lloyd’s Bank who are dealing with the claim said that Payments Insurance Premium is not PPI.
They said it’s for something else but couldn’t say what.
They said I will receive a letter stating there was no PPI on the cards and that the case has been closed.

When you receive the letter from the Bank you will be able to refer your complaint from a quarter century ago to the Ombudsman if you remain dissatisfied with the bank's explanation. However, I would only expect the Ombudsman to demand clarity of what the insurance actually was-not that whatever it was be refunded without further investigation.

aandrewb2001

The payment for this Payment Insurance Payment Premium on that particular month works out at about 0.68% of the card balance.

[Deleted User]

aandrewb2001 wrote: »

The payment for this Payment Insurance Payment Premium on that particular month works out at about 0.68% of the card balance.

PPI was generally around 0.75%; so it's within the ballpark but it's only one statement.

Did the amount fluctuate each month?

aandrewb2001

I might have at least one more statement so I will have a look later when I get back from work.

aandrewb2001

I just done the calculation again to the penny and it works out at 0.71%, which is nearer to what you said, 0.75%.

aandrewb2001

I just done the calculation on the Master card and that works out the same 0.71%.

[Deleted User]

I just noticed you speak about a Credit Card AND a Mastercard.

Mastercard IS a credit card. Did you have two credit cards - or just one?

aandrewb2001

I had two cards one of them was trust card if that helps.

aandrewb2001

I had two credit cards, a Visa card and a MasterCard.

aandrewb2001

Lloyd’s sent me a final letter saying the two TSB credit cards didn’t have PPI. They said when I claimed on a Lloyds Credit Card July last year they checked the two TSB credit cards then and found there was no PPI on them. In the final letter they included a copy of the letter from last year showing all three credit cards.

As I didn’t have the statements for the TSB credit cards in July last year, I accepted Lloyd’s decision that there was no PPI on the TSB credit cards.
Trusting Lloyd’s I had no reason to dispute there decision so didn’t submit the complaint to the FOS.
I spoke to someone at the FOS today and even though I have now got statements for the TSB credit cards with possible PPI on them (Payment Insurance Premium), they said I can’t do anything about it now as I didn’t send the complaint to FOS within six months.
So if the Payment Insurance Premium on the statements is PPI, that would of been the same last year when Lloyd’s checked the cards but because I trusted their decision? I could lose out on any potential claim.