ebay sale cancelled 24 June 2019 at 10:36PM edited 30 November -1 at 1:00AM in Ebay, Auctions, Car Boot & Jumble Sales 4 replies 1.6K views

theoretica

Is there a way of seeing why a seller said they cancelled my order? Or registering them as a non-performing seller? I suspect they were mainly unhappy with the price.

soolin

theoretica wrote: »

Is there a way of seeing why a seller said they cancelled my order? Or registering them as a non-performing seller? I suspect they were mainly unhappy with the price.

Dis the sale complete? if so following the drop down menu in your purchase list will allow you to report a seller, plus you can leave feedback.

rollingmoon

The same thing happened to me only this week - I won a piece of hifi equipment for the opening bid price of £10, probably about 20% of the value of the item. The seller cancelled the sale almost immediately after the listing ended and didn't respond to messages.

Obviously I left negative feedback (and low scores for DSRs) but I couldn't find any way to report the seller as described by soolin above. Anyway, a bit of searching found this link, which takes you straight to an email form allowing you to do the deed.

ThinkingOfLinking

If the buyer has relisted the item, I would definitely report them for non performance.

TripleH

I know when I have cancelled sales (only from a seller perspective) it is because the buyer has contacted me to request to do so.

I think this is a flaw with eBay whereby you can cancel item sales as 'buyer changed their mind' without any input from the buyer.

I always keep any confirmation messages for the duration that feedback can be posted to prove my cancellation was legitimate.