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ebay sale cancelled
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theoretica
Posts: 12,690 Forumite


Is there a way of seeing why a seller said they cancelled my order? Or registering them as a non-performing seller? I suspect they were mainly unhappy with the price.
But a banker, engaged at enormous expense,
Had the whole of their cash in his care.
Lewis Carroll
Lewis Carroll
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theoretica wrote: »Is there a way of seeing why a seller said they cancelled my order? Or registering them as a non-performing seller? I suspect they were mainly unhappy with the price.
Dis the sale complete? if so following the drop down menu in your purchase list will allow you to report a seller, plus you can leave feedback.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
The same thing happened to me only this week - I won a piece of hifi equipment for the opening bid price of £10, probably about 20% of the value of the item. The seller cancelled the sale almost immediately after the listing ended and didn't respond to messages.
Obviously I left negative feedback (and low scores for DSRs) but I couldn't find any way to report the seller as described by soolin above. Anyway, a bit of searching found this link, which takes you straight to an email form allowing you to do the deed.0 -
If the buyer has relisted the item, I would definitely report them for non performance.0
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I know when I have cancelled sales (only from a seller perspective) it is because the buyer has contacted me to request to do so.
I think this is a flaw with eBay whereby you can cancel item sales as 'buyer changed their mind' without any input from the buyer.
I always keep any confirmation messages for the duration that feedback can be posted to prove my cancellation was legitimate.May you find your sister soon Helli.
Sleep well.0
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