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Jacket ripped from under arms after wearing it once

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  • shaggy
    shaggy Posts: 1,035 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    DigForVictory wrote: »
    Phone your credit card company & ask for their help.

    I was just about to mention this. I have done just that!

    Thanks for the help :)
  • photome
    photome Posts: 16,665 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    shaggy wrote: »
    I was just about to mention this. I have done just that!

    Thanks for the help :)


    What did they say
  • shaggy
    shaggy Posts: 1,035 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    photome wrote: »
    What did they say

    They're sending me a claim form and I hope I'll get the money back eventually, with or without the help of the retailer
  • shaggy
    shaggy Posts: 1,035 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Just a quick update - Barclaycard refunded the money in full after I disputed the claim and sent them printouts of email conversations with Berksha.

    So, lesson in all of this is, always try and buy with your credit card if you can, because disputes can be quickly resolved later if there is a need.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Bear in mind that this was a chargeback ... there's still the possibility that the retailer may challenge it and the transaction may still be reversed.
  • shaggy
    shaggy Posts: 1,035 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    DoaM wrote: »
    Bear in mind that this was a chargeback ... there's still the possibility that the retailer may challenge it and the transaction may still be reversed.

    didnt know this could happen. Lets see if they bother.
This discussion has been closed.
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