Removing defaults from credit file?

A few years ago I found a .gov webpage which explained the process to get a default removed from a credit file under certain conditions. However I can not find this website page today and have searched a few varieties of "remove defaults from credit file .gov" for example, and still can not find it.

Can someone send me a link to this page or provide any more information in relation to removing defaults from credit files please?

Comments

  • What is the reason for having the default removed?
  • PixelPound
    PixelPound Posts: 3,047 Forumite
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    a .gov website is American, credit files work differently over there to over here in the UK. Advice for US most likely won't be applicable to UK
  • Candyapple
    Candyapple Posts: 3,384 Forumite
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    GBbusines wrote: »
    A few years ago I found a .gov webpage which explained the process to get a default removed from a credit file under certain conditions.

    Pretty sure the UK government website has never given advice on how to remove defaults.

    GBbusines wrote: »
    Can someone send me a link to this page or provide any more information in relation to removing defaults from credit files please?

    Yes. Google.
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • McKneff
    McKneff Posts: 38,857 Forumite
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    No such thing....

    Say what your problem is and folk on here will help you.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • sourcrates
    sourcrates Posts: 31,108 Ambassador
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    edited 24 June 2019 at 1:06PM
    Hi,


    There are only two reasons why you may get a default removed from your credit file, they are :

    (1) If the default was incorrectly added, for example, if the account did not go into default in the first place.

    (2) If you have a complaint for unffordable lending upheld, and as part of that complaint, the removal of the default is included in the redress offered to you (this is purely at the creditors discretion).


    There are no other valid reasons for default removal unless the creditor decides to remove it as a gesture of goodwill (usually this will only be as a part of an ongoing complaint about something else related to the account).

    In all other circumstances they have to show a true and accurate representation of how you have manged your credit accounts.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
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    sourcrates wrote: »
    There are no other valid reasons for default removal


    3. They company did not follow guidelines and defaulted you years after they should have and as a result of a complaint it moves back so far it drop off.


    Probably others too, mostly complaint issues. (you could remove the unaffordable lending part of that point and also the at their discretion to keep it at 2 I guess).
  • sourcrates
    sourcrates Posts: 31,108 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 24 June 2019 at 1:06PM
    Carrot007 wrote: »
    3. They company did not follow guidelines and defaulted you years after they should have and as a result of a complaint it moves back so far it drop off.


    Probably others too, mostly complaint issues. (you could remove the unaffordable lending part of that point and also the at their discretion to keep it at 2 I guess).


    Covered in the rest of my quote :


    "unless the creditor decides to remove it as a gesture of goodwill (usually this will only be as a part of an ongoing complaint about something else related to the account)".
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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