Argos reducing price annoyance!

the_lunatic_is_in_my_head

Just to go to your Purchase History and use the return link from the options, select you've changed your mind and if it wasn't a big item eBay should give you a returns label and deduct around £3 from the refund for the label.

Spender£

the_lunatic_is_in_my_head wrote: »

Just to go to your Purchase History and use the return link from the options, select you've changed your mind and if it wasn't a big item eBay should give you a returns label and deduct around £3 from the refund for the label.

Did that just, "This item can only be returned in-store", don't know i'm getting that message but no other options are coming up.

Spender£

Argos still refusing to take item back saying their 30 day change your mind policy does not apply to Ebay, also Ebay keep telling me to take it back to Argos.

Ebay claim they are reviewing removing Argos from Ebay over this, lol!!!!

powerful_Rogue

Spender£ wrote: »

Argos still refusing to take item back saying their 30 day change your mind policy does not apply to Ebay, also Ebay keep telling me to take it back to Argos.

Ebay claim they are reviewing removing Argos from Ebay over this, lol!!!!

1) Argos are probably right that the 30 day change of mind policy does not apply to ebay Argos purchases. That doesn't matter as you are not returning it under that, but under the Consumer Rights Act.

2) Why not take it back to an Argos store if thats what the Argos return button states?

3) I very much doubt that. They can't even stop the scammers on their site, so doubt they would remove a major retailer over something so trivial.


Was this a click and collect argos ebay purchase?

Aylesbury_Duck

Spender£ wrote: »

Ebay claim they are reviewing removing Argos from Ebay over this, lol!!!!

They're only saying that to make you think they're taking your situation seriously.

Spender£

Aylesbury_Duck wrote: »

They're only saying that to make you think they're taking your situation seriously.

It proves that they won't do anything, i'm thinking of asking the credit card company for chargeback or section 75 as it's over £100 but not sure if they would do anything on refunds.

Spender£

powerful_Rogue wrote: »

1) Argos are probably right that the 30 day change of mind policy does not apply to ebay Argos purchases. That doesn't matter as you are not returning it under that, but under the Consumer Rights Act.

2) Why not take it back to an Argos store if thats what the Argos return button states?

3) I very much doubt that. They can't even stop the scammers on their site, so doubt they would remove a major retailer over something so trivial.




Was this a click and collect argos ebay purchase?

I was an Ebay click&collect from Argos thing!

powerful_Rogue

Spender£ wrote: »

I was an Ebay click&collect from Argos thing!

Then pop it back to the store.

Can I return my item to a store?

Currently only Items purchased from Argos on eBay that are Click & Collected from an Argos store can be returned to a store.

Spender£

powerful_Rogue wrote: »

Then pop it back to the store.

I took it in Saturday, i could try taking it back in the week after work i guess in the hope different staff members might allow it.

powerful_Rogue

Spender£ wrote: »

I took it in Saturday, i could try taking it back in the week after work i guess in the hope different staff members might allow it.

Show then the terms on their website and ask to speak to a manage.


http://www.ebaystores.co.uk/Argos/Help