Refund on season ticket

CarlB87

Hi all,

I recently (three weeks ago) renewed my season ticket with Birmingham City football club (must like being depressed).

Anyway yesterday news broke that they have sacked Garry Monk as the manager of the club, I originally renewed my season tickets under the impression he would be leading the club forward this coming year.

Now I know managers come and go, but I don't feel like the morals at the club correlate with my own.

I have today called to ask about a refund and was informed they would only be done on the basis of a medical condition not allowing me to attend games as stated in the terms and conditions.

I purchased the season ticket over the phone and it was done on an installment plan with the clubs approved season ticket finance provider.

At no point were the terms and conditions explained or sent to myself prior to the purchase.

Do you think I have any rights to a refund, if not be brutally honest.

Thanks
Carl

Aylesbury_Duck

I'm afraid you don't.

vuvuzela

I would say no right. Every football fan knows that there is turnover of players and managers, and the ticket you bought simply gives you the right to watch the entity that is Birmingham City for a specified number of games a season.
Who knows, you might get someone better who will lead them up to the premier division...

Aylesbury_Duck

As vuvuzela says, your ticket is for the entity that is Birmingham City. If all the playing squad were sacked or left and an entirely new squad was recruited, it's still Birmingham City FC.

This is a "Ship of Theseus" thing. Looking at the way clubs are run nowadays, are they still the club you started supporting?

Take Arsenal for example. Since I started following them they've changed ground, the club badge has changed numerous times, they have had several different managers, hundreds of different players...in fact, there's nothing left of the tangible entity I supported as a child. Go back even further and they weren't even called Arsenal and were in South London! Are they still Arsenal? I suppose so, but it's very odd that people claim a deep affiliation to something so transient when pretty much all of its elements have changed.

stripeyfox

Not sure if serious....

Your ticket merely entitles you to entry to the ground to watch Birmingham. Who is managing the team, or playing in it is irrelevant

As a season ticket holder of 30 or so years up the road at Leicester, I've sat through some pretty abysmal seasons, often with no realistic propsect of any success but wouldn't even consider asking the club for a refund if i didn't think the manager was the right man.

davidmcn

CarlB87 wrote: »

be brutally honest.

Ok. It's one of the most stupid questions I've ever read here.

stripeyfox

CarlB87 wrote: »

Hi all,

I recently (three weeks ago) renewed my season ticket with Birmingham City football club (must like being depressed).

Anyway yesterday news broke that they have sacked Garry Monk as the manager of the club, I originally renewed my season tickets under the impression he would be leading the club forward this coming year.

Now I know managers come and go, but I don't feel like the morals at the club correlate with my own.

I have today called to ask about a refund and was informed they would only be done on the basis of a medical condition not allowing me to attend games as stated in the terms and conditions.

I purchased the season ticket over the phone and it was done on an installment plan with the clubs approved season ticket finance provider.

At no point were the terms and conditions explained or sent to myself prior to the purchase.

Do you think I have any rights to a refund, if not be brutally honest.

Thanks
Carl

Not sure how BCFC handle renewals but the T&C's would have been included with your ST cards when they were sent out. I presume standard T&C's will cover stuff like not selling or transferring the ticket to anyone else etc and cancellation policy - which is usually for medical reasons only.

Renewals at my club, Leicester, are automatic. You do nothing and they carry on taking the payments from the bank. Price hasn't changed in 6 years but they would write and advise if there was an increase.

Interestingly, Leicester don't use a finance partner. Anyone over the age of 16 can purchase a season ticket and pay monthly direct debit with no interest or charges or even a credit check. Because you pay monthly from June, by the time the season rolls around you are already "ahead" on your payments. If you stop paying then they just block the card so you can't get in. Compared to some clubs, it's a pretty good system.

JJ_Egan

Do football fans actually have morals??
I know owners have none .
But fans many are just a sub species of hooligans .( not many not all )

See your deadly enemies and coach windows .

stripeyfox

JJ_Egan wrote: »

Do football fans actually have morals??
I know owners have none .
But fans many are just a sub species of hooligans .( not many not all )

See your deadly enemies and coach windows .

ridiculous statement on all three points...

Aylesbury_Duck

I gave up being a football fan when it became obvious that at the higher level of the game it's just an exploitation ruse.

Fans complain about the annual release of a new club shirt? Feel obliged to buy one anyway.
Fans complain about the annual release of a new club away shirt? Feel obliged to buy one anyway.
Fans complain about the annual release of a third kit? Feel obliged to buy one anyway.
Fans complain about the price of their season ticket? Feel obliged to buy one anyway.
Fans complain about the cost of away match travel? Feel obliged to go anyway.
Fans complain about the cost of programmes and matchday food? Feel obliged to buy them anyway.
Fans complain about the cost of a TV subscription package? Feel obliged to buy one or more anyway.


Fans complain that money is ruining the game and that players earn too much. Funny that.

stripeyfox

Aylesbury_Duck wrote: »

I gave up being a football fan when it became obvious that at the higher level of the game it's just an exploitation ruse.

Fans complain about the annual release of a new club shirt? Feel obliged to buy one anyway.
Fans complain about the annual release of a new club away shirt? Feel obliged to buy one anyway.
Fans complain about the annual release of a third kit? Feel obliged to buy one anyway.
Fans complain about the price of their season ticket? Feel obliged to buy one anyway.
Fans complain about the cost of away match travel? Feel obliged to go anyway.
Fans complain about the cost of programmes and matchday food? Feel obliged to buy them anyway.
Fans complain about the cost of a TV subscription package? Feel obliged to buy one or more anyway.


Fans complain that money is ruining the game and that players earn too much. Funny that.

Maybe.

Personally I feel my season ticket is pretty good value. For me and my two kids to watch Premier League football it costs me about £450 a year. I don't buy much merchandise from the club, and if I do, I do so during the sale (purchased two shirts for my kids a couple of months back for £15 each in the sale). My own shirt is a vintage 1970's Frank Worthington special!

I pay for Sky Sports too, because I enjoy watching it. But this is obviously only when I'm not out rampaging shirtless and sunburnt around European capitals smashing things up.