Barnet A&E ParkingEye

samee15

The ambulance only signs that have terms state No Parking at Any Time

There is also one 'No Parking at Any Time sign I found which more legible but that's adhered to the wall by the entry of the ward. It is not visible usually as that's where the ambulance queue up for lengthier period waiting for the ward's ok that there is bed space to alight their patients. It would rely on a near empty A&E ward for the driver to enter, drive by sign read and exit. I have to say Barnet is rarely ever that empty being one of few 24hr A&E wards local.

I've managed to upload my photos on imgur.com/a
/xhZlcYz
(broken the URL due to newbie status)

Quentin

Www.imgur.com/a/xhZlcYz

The_Deep

The signage is questionable

Indeed, read this

https://forums.moneysavingexpert.com/discussion/5972164/parking-eye-signs-oxford-road-reading

Half_way

By this

As advised I complained to PALS at length and bold noting the Trust's principles who politely told me to eff off

do you mean the NHS parking principles as stated here:
https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles


Or the Hospitals own parking information??


If its the hospitals own guidelines, get back in touch again and remind them of the NHS parking principles.


If they still wont cancel/refuse to help, then start going down the complaints road.
Keep a time sheet of how much time you are spending on this, plus any expenses, inform the hospital that they are liable for your wasted time, and should POPLA uphold your complaint you will be invoicing the hospital.
Submit an FOI request for details relating to the parking company (you wont be able to invoice the hospital for this, but it will cause aggro) ask awkward questions that will show a breach of the NHS parking principles


How much does the hospital pay parking eye for car park management?
if zero, then does parking eye pay the hospital to manage the car parks?


What percentage of the revenue from patients/visitors/staff etc paying for parking ( ie pay and display/pay on exit) does the hospital keep and what percentage does parking eye keep?


If all he standard parking fees are kept by the NHS, then who keeps the income made from Parking charge notices?


Is the sole income for parking eye made up entirely from the issuing of parking charge notices issued to patients/staff/visitors etc who breach the terms and conditions?

Coupon-mad

It's not the Trust's Principles, this is Government policy.

But as already discussed above, Barnet don't show any regard at all to it.

samee15

Yes it was NHS's principles

Noted on FOI request, will do that in prep for court after submitting POPLA as that looks like the direction I'm headed

samee15

Coupon-Mad, as it's government policy should the POPLA adjudicator's regard it as law?
i.e. should I be quoting NHS principles and calling out PE's disregard for public policy?

Half_way

POPLa will not consider such things, they only see if a parking charge notice was issued in compliance with the BPA's code of practice.
The British Parking Association limited is a private members trade association, which exists to benefit its members ( the parking company's)

The BPA, ltd writes its own code of practice (COP) if the COP doesnt suit its members the BPA can re-write it as it sees fit.


so if a car park is operated without planning permission, advertising consent and so on, or its operated in breach of an organisations rules ( ie NHS) the popla wont care, or even consider it.


As mentioned, remind the Hospital again of its obligations and state that they are responsible for the actions of the parking company, tell them that you find the whole thing stressful that their parking contractors are harrassing you, and you dont appreciate being harassed/pursued and having to waste your time and money in dealing with a matter that the Hospital should be dealing with.


Next get ready for/draw up a POPLA challenge as per the sticky thread.


Keep a time sheet of how much time you are spending on this+any expenses, you can charge upto £19/hour but it would look better if you lowered this a bit to be reasonbable ( note in charging for your time you may not have much chance in putting in a claim for it, but it will show that you mean business and it will cause hassle at the other end)



Submit an FOI request, as above.


Complain to your MP, and anyone else.
complain the media/local press make sure that you name names, and keep on hammering that under the NHS guidelines they are responsible, highlight the FOIO request and hammer home any areas the hospital is dis regarding that

samee15

Noted that POPLA will not consider this. And all the tips you've mentioned, hopefully, my local MP will step in

Will be sharing my POPLA appeal shortly!

The_Deep

Popla will not consider many things which a judge may consider pertinent. Therefore, if a scammer takes you to court throw the kitchen sink at them.