bmw warranty claim

Keep_pedalling

Surely any Type 2 charging cable will do the job, you don’t have to by an overpriced one from a BMW dealer.

almillar

Surely any Type 2 charging cable will do the job, you don’t have to by an overpriced one from a BMW dealer.

Depends on the car. Any type 2 cable will do 'A' job, but depending on what i3 the OP has, it may have 7 or 11kW AC charging (I think) (via type 2). Later i3s (that's plural i3, not just i3'S') have 2 phase AC charging, allowing the 11kW charging. You need a three phase type 2 cable to take advantage of this. Apparently BMW themselves were providing these cars with single phase cables, meaning these cars could only charge at 7kW via this cable. If this is for home charging, you're probably limited to 7kW anyway, that's the best you can do on single phase supplies, which most of us have, but plenty of public chargers are 22kW AC so you'd charge a good bit faster at 11 than 7.
I guess BMW might argue that your cable is a wear and tear item, but I would argue that whether the cable is 3 or 5 years old, it should last, as long as there are no signs of abuse. If you get no satisfaction from them though, you can certainly get cheaper cables than the official BMW ones.

AdrianC

tony_later wrote: »

...and surely any new part on any age of car has the two year warranty from date of purchase/replacement?
The dealership, BMW Lookers in Stafford are claiming because I did not pay for the original replacement I do not receive the two year warranty. That seems bonkers

The warranty replacement puts you back in the position you would have been in if it had not failed.

The original lead had a warranty until September 2018. When the original failed, and was replaced under warranty, that replacement was covered until September 2018 - no betterment, you were simply in the same place as if it hadn't failed.

tony_later wrote: »

...but if the part fails withing its manufacturing guidelines its not fit for purpose

Perhaps, perhaps not. You would need to take them to court to test that - but, for the purposes of that, you need to look at the part as being nearly 4yo, not <2yo. The warranty replacement did not give you any betterment, remember?

You do not have to buy a genuine BMW lead.
The very first google result for "BMW i3 charge lead" is... https://evconnectors.com/ev-plug-bmw-i3-cable

But I'd also be suspecting some external contributory factor if they're repeatedly failing that rapidly. Have both failures been identical? How have they failed?

uknick

OP, which lead broke, the granny charger (one with a 13 amp plug on it) or the thick blue python lead? The price you're quoting makes me think it's the granny charger.

If it was the granny charger, as already stated it's covered under the new car warranty and wouldn't get an extension past the original 3 year warranty.

However, if it was the blue python lead, these are not sold as part of the car but tend to be a dealer freebie, so asking for warranty on it may be a little difficult. Even then, the best you would get is 12 months, or whatever the standard BMW parts warranty is.

If you confirm the type of lead, we might be able to advise a course of action. There have been problems with the original design of the granny charger which may give you some scope for a replacement of the newer type.

The i3 Facebook group will be able to give you chapter and verse on the issues.

Smellyonion

My view would be that if the same part failed again, I would argue that it was doomed to break, a faulty design maybe?


I would investigate to see if it is widespread issue.

uknick

a.turner wrote: »

Why does it keep breaking, you're not driving off when it's still plugged in?

I'll give you the benefit of the doubt that you're not being sarcastic but, rather you don't know how the i3 operates and, I'm guessing, all electric cars.

The car won't let you drive away with the charging lead attached. It also won't let you drive off with the charging flap open.

agrinnall

DoaM wrote: »

How droll.

Indeed, I'm guessing the poster has never heard the source material.


https://www.britishclassiccomedy.co.uk/woe-woe-and-thrice-woe-its-up-pompeii