Flight returned to Gran Canaria, cancelled due to disruptive passenger

spadoosh

Justice13075 wrote: »

With respect have you read EU261/2004.

Skim read it for my claim, cant remember a word of it though.

Does it say they need to fly the customer back at the customers convenience? Idve though in instances like this it wouldve been a case of soon as practically possible. Otherwise could the customer not just demand a private flight back home at easy jets expense?

richardw

spadoosh wrote: »

Skim read it for my claim, cant remember a word of it though.

Does it say they need to fly the customer back at the customers convenience? Idve though in instances like this it wouldve been a case of soon as practically possible. Otherwise could the customer not just demand a private flight back home at easy jets expense?

It’s all there in Article 8, have a read. It describes offering re-routing at the passengers earliest convenience and comparable transport conditions.
It does not say re-routing can only be by the booked operating air carrier.