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Arrived at the airport. Delayed luggage. Vueling don’t care. It might turn up tomorrow or in 5 days

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I’m so angry. I’ve kicked the luggage carrousel 3 times. My girlfriend went to the lost luggage desk and the tittle explains what happened. Are we entitlited to anything?

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  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,761 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do you have travel insurance?
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • System
    System Posts: 178,352 Community Admin
    10,000 Posts Photogenic Name Dropper
    Edit: forgot to mention the pilot set off without anyone’s luggage onboard. Sounds like he knew but still decided to fly
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Nick_C
    Nick_C Posts: 7,605 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    https://www.caa.co.uk/Passengers/Resolving-Travel-Problems/Lost-delayed-or-damaged-baggage/

    Most airlines will reimburse you for the bare essentials you need to buy when your bag is delayed. If you are away from home this may cover essential toiletries, underwear and laundry costs. If your bag is delayed on your return home, airlines may consider that your losses were less as you had clothes and other essentials available to you. Some airlines have a daily rate which they will pay per day your bag is delayed.

    ETA: If you do get any compensation, I suggest you spend it on an anger management course. Stuff happens.
  • System
    System Posts: 178,352 Community Admin
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    Haha not when the pilot leaves without anyone’s bags
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Nick_C
    Nick_C Posts: 7,605 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    joeljames wrote: »
    Haha not when the pilot leaves without anyone’s bags

    Not uncommon. If you were seriously kicking the baggage carousel then either you have anger management issues or you are suffering from stress to the point where it is making you ill.

    You should address this.
  • System
    System Posts: 178,352 Community Admin
    10,000 Posts Photogenic Name Dropper
    Nick_C wrote: »
    Not uncommon. If you were seriously kicking the baggage carousel then either you have anger management issues or you are suffering from stress to the point where it is making you ill.

    You should address this.

    No I was just astounded that an educated person could make that decision
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Nick_C
    Nick_C Posts: 7,605 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    joeljames wrote: »
    No I was just astounded that an educated person could make that decision

    Educate yourself about the airline industry and you may be less astounded.
  • Caz3121
    Caz3121 Posts: 15,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you are on your outbound flight, purchase the essentials you need and keep receipts for reimbursement. If you were on your flight home generally nothing (unless your travel insurance covers it)
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