Moved into newbuild in Aug and no meter

Dolly123

We moved into a newbuild in August last year and was told by the developer that Thames Water would get in touch with us to create an account we are in June now and still haven’t got a bill we went to take the reading and we haven’t actually even got a meter fitted, what do we do? Can we be charged back to August?

hollie.weimeraner

Contact Thames Water?

wild666

Unless there are complications a water meter is fitted near the stop !!!!. I rented a new build about 12 years ago and the water meter was outside the property boundary under the pavement.

Robin9

Are you thinking the meter will be in the property ? Unlikely. As Wild666 look in the footpath.

Are you neighbours having the same problem ?

MothballsWallet

wild666 wrote: »

Unless there are complications a water meter is fitted near the stop !!!!. I rented a new build about 12 years ago and the water meter was outside the property boundary under the pavement.

I live in the Severn Trent Water area, and there's a box with a metal lid labelled "STW BB" in the pavement outside my house , so, OP, there should be something like that near your house with "BB" on the lid.

Dolly123

There is 100% no meter attached!

Dolly123

There is the hole for it with a lid saying ‘water’ just no meter

lewishardwick

Call Thames Water.

I have a meter, allegedly. "Under a Bush, to the left of the drive. We took a meter reading in March 2018, sir!"

Can't be buried surely. So they're sending someone out to read it again and physically show me where it is...

They'll definitely be able to confirm what's going on.