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itv hub catch-up problem

Manxman_in_exile
Manxman_in_exile Posts: 8,380 Forumite
Eighth Anniversary 1,000 Posts Name Dropper
edited 4 June 2019 at 12:13AM in TV MoneySaving
Hi


I haven't used my itv hub account for ages, but am trying to catch up the last episode of the Hatton Garden Job.


I've signed in, verified my email and can watch ITV live, but I can't play catch-up although it tells me that I'm "Now Watching" against the last episode. There's no play (>) icon and nothing obvious to get it to play. I've tried to catch-up other programmes and they don't work either. My wife can play it on a tablet but I'm trying on a lap-top.


What am I missing?


Thanks


EDIT: I've logged out and back in - same problem.


BBC iPlayer and All 4 both ok.

Comments

  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    Just tried The Hatton Garden series and there's no problem on Windows 10 & Chrome 64 bit. What are you using? Have you tried a different browser?
  • molerat
    molerat Posts: 34,478 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 June 2019 at 9:30AM
    Fine in Firefox but can't get it to work in IE and Edge you have to lock and unlock the parental guidance padlock. ITV player has always been flaky.
  • Ok - I'm using IE.


    I'll try Chrome.


    Thanks
  • Thanks . Chrome works..


    Not actually used it before - first impressions better than IE!
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