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Your view on John Lewis web purchase and return

agrinnall · 2019-06-02 18:22:42

I'm looking for a new laptop and I've narrowed the choice to 3 that John Lewis sell. Because I don't want to spend £800 on an item that I haven't seen or checked for ergonomics I went to a store today to see if I could try each of them out. One was there in the exact spec I wanted, and one in similar spec but with a…

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agrinnall Posts: 23,344 Forumite

7 June 2019 at 9:29AM

Just to complete the thread, I've now been using the computer for 2 days and it's working very well. JL called me back about the missing accessory and we've agreed that I'll buy it myself, which I've done on Amazon for £7.99, and JL will refund what I've paid for it. So it looks like everything has worked out in the end.

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