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number unknown

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new sim fitted , pac code from old company applied

when you go into settings and look at own number it says number unknown

phone has been tested , it is dialing and receiving on the old number that was ported over

anyway to get my number to show in settings
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Comments

  • Browntoa
    Browntoa Posts: 49,599 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What make and model phone
    Ex forum ambassador

    Long term forum member
  • Neil_Jones
    Neil_Jones Posts: 9,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This can be normal and happens on every phone I've ever had or set up where I've ported a number to and from networks or from different sims.

    But fortunately I know my own mobile number so it doesn't bother me. If you need to know your own number to give it to somebody there are other ways to find it - most networks provide their own app that will tell you or on occasion it can get added as a contact on the Sim itself.
  • twhitehousescat
    twhitehousescat Posts: 5,368 Forumite
    1,000 Posts Third Anniversary Name Dropper
    samsung s6 , android 7 old supplier was plusnet , new supplier is virgin

    old sim (from plusnet) is now dead when fitted in old phone
  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The "My phone number" in the "SIM status" settings for my (Android) mobile shows as the number that was associated with the SIM before I ported my old number across.
  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    when you go into settings and look at own number it says number unknown
    normal for me
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I have the same on my phone. (Huawei P9 Lite, Android 7.1, giffgaff SIM).

    Every phone I've had has been the same with a giffgaff SIM - My Number is Unknown. (My work Iphone 6S with Vodafone shows My Number OK, and also provides the means to edit it).
  • twhitehousescat
    twhitehousescat Posts: 5,368 Forumite
    1,000 Posts Third Anniversary Name Dropper
    thanks , the number was visible when i used plusnet (ee) , but new sim is devoid of number on virgin (ee)

    he only difference i can see , is that plusnet and others ask you to ring up with the sim number and they allocate it to your existing number , however the virgin was pre loaded vin number and could be used immediately
  • Uxb1
    Uxb1 Posts: 732 Forumite
    500 Posts Third Anniversary Name Dropper
    Normal for me
    Previously samsung on O2, now Nokia on O2 - all normal
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    thanks , the number was visible when i used plusnet (ee) , but new sim is devoid of number on virgin (ee)

    he only difference i can see , is that plusnet and others ask you to ring up with the sim number and they allocate it to your existing number , however the virgin was pre loaded vin number and could be used immediately

    I'm the same on a Xiaomi A2 Lite using Android 9.

    I use 'What's My Number' https://play.google.com/store/apps/details?id=mynumberwidget.app since I can never remember the damn thing.
  • Jon_01
    Jon_01 Posts: 5,914 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Number doesn't show for me on Virgin either (using Mi Max 3).

    Someone at V told me it's something to do with their sims? No idea if that's true or not...
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