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Electricity goes off and then comes back on

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  • Rodders53
    Rodders53 Posts: 2,676 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I've had this in all the homes I've lived in over my entire life. It's the supply that goes off then (probably) auto-recloses due to a fault elsewhere.

    Slightly more frequent in the latest home, but fed via overhead lines in/to much of the village.

    BUT talk to the neighbours! They'll confirm if it's the same for them. You may find that you can find out about recent outages online e.g. https://www.ukpowernetworks.co.uk/power-cut/list
  • kev2009
    kev2009 Posts: 1,108 Forumite
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    Thanks, i tried that but they don#t cover my area, i went to the company that does and they don't show anything current and don't show history.

    Will ask neighbours and then try and then try and keep dates and check.

    Kev
  • kev2009
    kev2009 Posts: 1,108 Forumite
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    Maybe there is overhead lines to my area and then cabled underground to my property, not sure would need to check.

    Kev
  • Robin9
    Robin9 Posts: 12,805 Forumite
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    Talk to your neighbours. !

    If it's fault incidents actually on your doorstep then the online info won't give that amount of detail.
    Never pay on an estimated bill. Always read and understand your bill
  • JC_Derby
    JC_Derby Posts: 815 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    kev2009 wrote: »
    Thanks, i tried that but they don#t cover my area, i went to the company that does and they don't show anything current and don't show history.

    Kev
    Then they should be investigating, it’s not acceptable to say no records, they should be investigating their network to prove its not an issue on their side.
  • Robin9
    Robin9 Posts: 12,805 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    JC_Derby wrote: »
    Then they should be investigating, it’s not acceptable to say no records, they should be investigating their network to prove its not an issue on their side.


    If the automatic equipment is doing its job then there is no issue for them to investigate.

    As I recall the official definition of an interruption of supply is one that lasts over 3 mins.
    Never pay on an estimated bill. Always read and understand your bill
  • JC_Derby
    JC_Derby Posts: 815 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Robin9 wrote: »
    If the automatic equipment is doing its job then there is no issue for them to investigate.

    As I recall the official definition of an interruption of supply is one that lasts over 3 mins.
    anything less than 3 minutes is a short interruption. However auto recloses would be seen by the high voltage network and recorded. OP has stated that the DNO he spoke to had no record of incidents. That to me says its either an issue on the Low voltage network or one at the customers property (whether that be on their own wiring or at the cut out or meter) either way if the DNO has no record of any interruptions then imho they should be doing some further investigation.
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