Dentist asking for payment from September 2015

robatwork

Moneybot wrote: »

The S/O would have stopped in September as that was when the last payment was due. It is this last payment that they say wasn't paid.

"Would have" is implying that it was set to stop by you, or you stopped it, or some other third party stopped it somehow.

Do you simply mean "I stopped it", or do you not recall how it was setup and stopped?

Manxman_in_exile

As I posted earlier (although it's not strictly relevant to the OP's situation) when I transferred my main current a/c from one bank to another using the switch service, one annual DD was not automatically transferred and I went overdrawn on the old account the following year. Partly my fault for not properly checking the transfer paperwork I was sent.

Moneybot

robatwork wrote: »

"Would have" is implying that it was set to stop by you, or you stopped it, or some other third party stopped it somehow.

Do you simply mean "I stopped it", or do you not recall how it was setup and stopped?

My usual practise with S/O that are for a fixed term as this one was is to set them up with a start and end date.

This was 4 years ago and the bit that surprises me is that if I failed to make the last payment why didn't they say so at the time or at the end of that financial year when I assume they would have done the accounts. How has it taken them 4 years to spot this?

robatwork

I think you need to take your own advice in your sig

Moneybot

robatwork wrote: »

I think you need to take your own advice in your sig

And the winner of the most useless comment of the week goes to ...

There is absolutely nothing in Stoic philosophy which says just pay the bill even if you are not sure it is due.

Aylesbury_Duck

With the information you've presented it seems more likely that you ended the SO prematurely than the dentist's records are wrong. From your recent post I suspect you set up the fixed term incorrectly and it fell a month short. That would seem the most likely explanation.

You have the same options as before (assuming you don't just pay on their say-so). One, you can ask them to provide evidence that you underpaid and if they produce it, pay them. Two, refuse to pay and deal with their next step, which may be to drop the matter or they may pursue it. If they pursue it and they have evidence to suggest you didn't pay and you have no evidence that you did (which is the case from your posts so far), you will lose and have to pay.

They clearly believe they have evidence of non-payment, so no harm in asking for it and taking it from there.

DoaM

Aylesbury_Duck wrote: »

With the information you've presented it seems more likely that you ended the SO prematurely than the dentist's records are wrong. From your recent post I suspect you set up the fixed term incorrectly and it fell a month short. That would seem the most likely explanation.

Exactly what I was thinking.

sheramber

Moneybot wrote: »

My usual practise with S/O that are for a fixed term as this one was is to set them up with a start and end date.

This was 4 years ago and the bit that surprises me is that if I failed to make the last payment why didn't they say so at the time or at the end of that financial year when I assume they would have done the accounts. How has it taken them 4 years to spot this?

It may have been picked up by an outside audit of the accounts which has just taken place