Return laptop as unwanted

Jumblebumble

danielson81 wrote: »

you could try running Sysprep, it resets Windows in to its factory condition. (ie asks you to set up an account, welcome to Windows etc). Google it!

Not a good idea to try this from an OEM install
I speak from bitter experience trying to sysprep surface laptops.
It failed every time and much attempting to find out how to correct was fruitless

If the laptop has a recovery partition this would be a good option or maybe a macrium image booted from CD backup and then restore.

Otherwise Linux live CD or USB is the easiest and least risky

Jumblebumble

societys_child wrote: »

Once you do that, it is still no longer new. Even"re-setting" will never make it new again. Windows will always show the first-boot date (unless you have the original factory install media.

How about a boot from Macrium USB then Image backup and restore which will effectively give you factory install media