How to enforce parking restrictions without being an a%&$ ?

NeilCr

In our experience parking bollards (which I like as a solution) get "knocked over". We are now going with CCTV to see if we can find the culprits. And that ends up being expensive.

In your situation I'd get a PPC in but do the actual ticketing yourself. That does run the risk, as Beamerguy has commented on in the past, that there will be confrontation but, for us, better than having a PPC warden "on site". And you should be able to cancel tickets. Make sure of this!


Sadly, there are those selfish drivers who don't give a s""t about anyone else and will continue abusing the system until they receive a sanction. And they are the ones who assist the PPCs in continuing being in business

Much as I hate the word there are some drivers who are just as much pure "scum" as the PPCs. Eradicate those and you eradicate the PPCs.

hartebeestfootprint

In your situation I'd get a PPC in but do the actual ticketing yourself. That does run the risk, as Beamerguy has commented on in the past, that there will be confrontation but, for us, better than having a PPC warden "on site". And you should be able to cancel tickets. Make sure of this!

This was my first thought after ruling out physical barriers as expensive and a continuous hassle for the staff. I assume we can all agree that people who park on private land that's clearly signposted deserve some negative consequences as long as they're proportionate and mistakes are rectified.

If it's OK to DIY (ie develop and make expensive signage, get registered keeper details from the DVLA, issue invoices, enforce them via small claims court - all taking a significant time and cost) then it's OK to use a reputable company to do the same as a service. No different to outsourcing debt collection to a debt collection agency, is it? And even if the odd person manages to beat the system the hassle should dissuade them from parking there again.

Someone suggested CPM to me but I found a lot of horror stories here and on other forums, so looked for alternatives. Self-ticketing dot Co dot UK seems suitable - they provide compliant signage, only issue enforcement on receipt of suitable photos from the parking owner, will cancel for free within 28 days or for a £2.50 fee after that - so should be easy to correct mistakes. However I couldn't find any stories about them, positive or negative.

It should be possible to avoid confrontation by simply waiting for them to leave their car. We also have an internal cctv system that I was thinking about adding an outdoor camera to for unobtrusive photos via motion-activsted video (of course this requires some additional signage, a change to our ICO registration etc, but the ICO provides clear guidance on this).

Umkomaas

Someone suggested CPM to me but I found a lot of horror stories here and on other forums, so looked for alternatives.

Self-ticketing dot Co dot UK seems suitable - they provide compliant signage, only issue enforcement on receipt of suitable photos from the parking owner, will cancel for free within 28 days or for a £2.50 fee after that - so should be easy to correct mistakes. However I couldn't find any stories about them, positive or negative.

Simply scroll to the foot of their website homepage to reveal their true identity!

http://www.self-ticketing.co.uk/?gclid=EAIaIQobChMI-9ne4LG34gIVB893Ch3q3wMcEAAYASAAEgJJmvD_BwE

© Self Ticketing UK
is a trading name of UK Car Park Management Ltd

Currently the country's most litigious operator.

waamo

.If it's OK to DIY (ie develop and make expensive signage, get registered keeper details from the DVLA, issue invoices, enforce them via small claims court - all taking a significant time and cost) then it's OK to use a reputable company to do the same as a service. No different to outsourcing debt collection to a debt collection agency, is it? And even if the odd person manages to beat the system the hassle should dissuade them from parking there again.

According to your opening post there are already signs that you've made. As landowner you would be asking for damages due to trespassing. As you've already said there is no parking I don't see you need any more than that, this is not a contractual agreement.

The rest can be done in a few minutes, it really isn't onerous.

hartebeestfootprint

Simply scroll to the foot of their website homepage to reveal their true identity!

© Self Ticketing UK
is a trading name of UK Car Park Management Ltd


Currently the country's most litigious operator.

I didn't spot that ...


Well ... another option is FlashPark though they are expensive as they require a subscription from the landowner/leaseholder, but their service seems to work exactly the same as CPM's self-ticketing service. I guess the question is, does anyone know of an operator that seems to be acting in good faith? Or is that impossible? I really don't want to add parking enforcement to my day-job!

Umkomaas

I'm originally from Umtentweni :-)

twhitehousescat

got to be careful here , if you make signs and use the DVLA to chase (after taking photos) , you are in fact a "parking Co" and would need to be in an AOS and offer an appeal system , and your route of DVLA access would have to be via v888/3

hartebeestfootprint

As landowner you would be asking for damages due to trespassing.

I've looked into that. Getting any legal remedy for trespass especially for parking is practically impossible if done properly. Or do you have experience of how it can be done that you can share?

As you've already said there is no parking I don't see you need any more than that, this is not a contractual agreement.

The rest can be done in a few minutes, it really isn't onerous.

• Send a request to DVLA
• Receive reply from DVLA
• Send letter to registered keeper asking them to admit they were the driver and pay up, or dob in the driver
• Wait a few weeks
• Write again
• Send a Letter Before Action demanding payment and asking them to provide their financial details
• Wait 28 days
• When ignored, go to small claims court - spend money
• If the driver refuses to turn up - I have to physcially go to court
• Get default judgement, or if they turn up, judgement
• Wait for payment
• No payment - no enforcement possible without bailiffs

I think I got all the steps right. Or: use an enforcement company who does all of the above for me. I don't want the £100 "fine", I want the parking bays free, and I don't want to spend time I should be spending growing the business on this nonsense.

hartebeestfootprint

got to be careful here , if you make signs and use the DVLA to chase (after taking photos) , you are in fact a "parking Co" and would need to be in an AOS and offer an appeal system , and your route of DVLA access would have to be via v888/3

Even if you only do it for your own private property? I would have thought you need to be in an AOS etc if you are doing this under contract to property owners/managers, not if you just want to enforce your own parking contract ... ?

daveyjp

I use a car park with 6 reserved for staff at an adjacent building. Posts and chains work.

twhitehousescat

hartebeestfootprint wrote: »

I've looked into that. Getting any legal remedy for trespass especially for parking is practically impossible if done properly. Or do you have experience of how it can be done that you can share?

• Send a request to DVLA
• Receive reply from DVLA
• Send letter to registered keeper asking them to admit they were the driver and pay up, or dob in the driver
• Wait a few weeks
• Write again
• Send a Letter Before Action demanding payment and asking them to provide their financial details
• Wait 28 days
• When ignored, go to small claims court - spend money
• If the driver refuses to turn up - I have to physcially go to court
• Get default judgement, or if they turn up, judgement
• Wait for payment
• No payment - no enforcement possible without bailiffs

I think I got all the steps right. Or: use an enforcement company who does all of the above for me. I don't want the £100 "fine", I want the parking bays free, and I don't want to spend time I should be spending growing the business on this nonsense.

I would suggest that if you intend to use the DVLA for details and then send letters asking for money , you are in fact a PARKING Co