EE and BT Mobile customers report network problems - MSE News 21 May 2019 at 11:30AM in Mobiles 7 replies 1.2K views

Former_MSE_Callum

Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning...

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'EE and BT Mobile customers report network problems'

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Tea_spiller

Just tried calling out & doesn't even ring before call failed.

d123

No problem with calls in or out for me.

Peter999_2

Mine was failing like Tea Spiller but I re-booted the phone and it is fine now.

Tea_spiller

Peter999 wrote: »

Mine was failing like Tea Spiller but I re-booted the phone and it is fine now.

Still cannot call out have rebooted a few times, I'm sure it will be fixed soon.

dealer_wins

Didnt notice any issues today, but over the last 12 months the data speed and quality of the connection (Esp whilst hotspotting) has been shocking and getting worse and worse.

Speedtest on Sun evening was ping 1350, dl 0.38mbps, ul 3.66 mbps.

At peak times its usually a bit better than that, but it used to be 100x better a year ago.

d123

dealer_wins wrote: »

Speedtest on Sun evening was ping 1350, dl 0.38mbps, ul 3.66 mbps.

At peak times its usually a bit better than that, but it used to be 100x better a year ago.

Have you checked with EE if you have a localised issue? Or perhaps a handset issue if you’re seeing those sort of speeds consistently and in different locations?

I travel quite a bit with work and can’t think when I last saw under 10Mbps download on EE. It’s consistently quicker than my Three sim.

bishbut

Modern technology is sill not safe or reliable as may think it is ,it always fails when you need it .There is a saying " if anything can go wrong it will" Modern technology I use it but do not trust it at all Too many trust it without question