We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

EE and BT Mobile customers report network problems - MSE News

Options
Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning...
Read the full story:
'EE and BT Mobile customers report network problems'
OfficialStamp.gif
Click reply below to discuss. If you haven’t already, join the forum to reply.

Comments

  • Tea_spiller
    Tea_spiller Posts: 55 Forumite
    Seventh Anniversary Combo Breaker
    Just tried calling out & doesn't even ring before call failed.
  • d123
    d123 Posts: 8,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No problem with calls in or out for me.
    ====
  • Peter999_2
    Peter999_2 Posts: 1,313 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Mine was failing like Tea Spiller but I re-booted the phone and it is fine now.
  • Tea_spiller
    Tea_spiller Posts: 55 Forumite
    Seventh Anniversary Combo Breaker
    Peter999 wrote: »
    Mine was failing like Tea Spiller but I re-booted the phone and it is fine now.
    Still cannot call out have rebooted a few times, I'm sure it will be fixed soon.
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    Didnt notice any issues today, but over the last 12 months the data speed and quality of the connection (Esp whilst hotspotting) has been shocking and getting worse and worse.

    Speedtest on Sun evening was ping 1350, dl 0.38mbps, ul 3.66 mbps.

    At peak times its usually a bit better than that, but it used to be 100x better a year ago.
  • d123
    d123 Posts: 8,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic

    Speedtest on Sun evening was ping 1350, dl 0.38mbps, ul 3.66 mbps.

    At peak times its usually a bit better than that, but it used to be 100x better a year ago.

    Have you checked with EE if you have a localised issue? Or perhaps a handset issue if you’re seeing those sort of speeds consistently and in different locations?

    I travel quite a bit with work and can’t think when I last saw under 10Mbps download on EE. It’s consistently quicker than my Three sim.

    A6-D80-A8-F-BE73-489-D-9-F13-2-AACBD981225.jpg
    ====
  • bishbut
    bishbut Posts: 15 Forumite
    Fifth Anniversary 10 Posts
    Modern technology is sill not safe or reliable as may think it is ,it always fails when you need it .There is a saying " if anything can go wrong it will" Modern technology I use it but do not trust it at all Too many trust it without question
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.