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Renting our home

2

Comments

  • Marvel1
    Marvel1 Posts: 7,512 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sam199029 wrote: »
    Sorry I lost interest reading your reply

    I did too, took one look and thought no chance - your post.
  • AnotherJoe
    AnotherJoe Posts: 19,622 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    I recommend this book for you

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    I couldn't get through that either.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I skim-read but couldn't work out if you were a buyer, a tenant, a landlord or who?

    'renting our home'?
    'Estate agent'?

    And given the rambling block of text I couldn't be bothered to read through in detail, so...... sorry, I'm out too.


    If you edit your post into meaninful, short, relevant paragraphs I might come back.
  • zagubov
    zagubov Posts: 17,956 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Sam199029 wrote: »
    Hi there,

    We vacated the property on the 2/4/2019. The day we left we were told the estate agent carried out the inventory. The agent sent us an email stating the bathroom needed a deep clean and the kitchen de scaled as well as the fire alarm batteries needed replacing. Which we had done on 4/4/2019.

    A few days went past and we asked the agent for the inventory so we could make sure everything was written down and nothing was missing that we had left for the tenants to use as part furnished. It took us 4 attempts of asking for this to be sent which they did so the following day.

    We then received an email from them forwarded from the tenants, stating that the house wasn’t clean, and a few things needed doing to the property . (Windows sealed up, door done including cat flap) at this stage we were still unaware that the tenants weren’t even living in 14 russet close.

    The agent then emailed and said they weren’t moving in until 6th may 2019. So at this stage the house had just been left unattended for a matter of weeks. This concerned us as why were they paying rent but not living there and the agent told us they were moving in on the 4/4/2019.

    We also had reason to believe the tenants on the tenancy agreement weren’t the people moving in to our home as the people been seen going in and out have been described as foreign nationality, We were concerned this property was being sub let by the names on the agreement.

    The windows and blinds were all kept firmly shut yet they moaned and said it was letting in a draft but they weren’t living there at that stage? The estate agents were stressing the window was a security issue yet all windows were shut and our property’s was left unattended for three weeks with the washing machine sitting outside which would obviously attract the wrong people .

    They then emailed and said our stop !!!! was leaking so we arranged for someone to look at it, got a quote and then we spoke to you and you said you had your maintenance team going to do a quote for us.

    We then received an email saying we owed money as he had carried out the work to the washing machine, but upon doing some digging we found out our washing machine had been placed outside two days after we vacated the property, so we have reason to believe this was disconnected causing the leak, but we are still waiting for the invoice on the work carried out ? The inventory:


    One dining table and 4 chairs - solid oak - presumed stolen- we have just been informed these were broken and left near our neighbours gate - this has been sent to the local police along with the names of yourselves and the tenants but this needs to come out of the deposit.


    Also , damage to the washing machine as it’s been left outside for 3 weeks and they were specifically told not to remove our goods from the house in particular the washing machine, as we knew this would leak if tampered with. The contract dates were wrong, the signatures didn’t even look like real signatures. They stated they were allowed a dog and we didn’t agree to this there for things were added on to the contact and we were never given the contract to sign therefore we believe this is fraudulent as we were in the country for weeks before we left heading to Greece.

    Upon entering for someone to fix the window upstairs, they said the smell of cannabis was incredibly potent and once they went into the kitchen they saw half a joint left on the side. Another thing we specifically told the agents we didn’t want in the house.

    This was what prompted us to act fast as we didn’t want any more damage to our property,the agent had messaged us and said they were leaving today 4/5/2019 and we were told they were placing the keys through the letter box- so that means the agent weren’t going to be there to do the inventory after they left, so what’s to say they weren’t going to trash the property before they left and what’s to say they didn’t have another copy of the keys to regain entry.

    Our fears were our home was becoming a place to grow the illegal substances, because why would you want windows and doors all sorted? They had cats so why seal up the cat flap?? We have been constantly lied to time and time again by the estate agents and feel utterly let down by you them. There attitude towards us and people we’ve had doing work on the house was unacceptable, they refused to meet them at the property, making them come to you at the office. They weren’t interested unless it was there guys doing the work at inflated prices.

    My question to you lovely people. Can I take this further or am I just wasting my energy ? I’m fuming and still in Greece as it’s not safe for others for me to return until I find some inner piece haha

    Many thanks

    In the hope that this will be more readable.
    There is no honour to be had in not knowing a thing that can be known - Danny Baker
  • Sam199029
    Sam199029 Posts: 5 Forumite
    We are the landlords. Our tenants smashed our house up and we evicted them early for that reason. Just need advice if it’s worth taking it further against the estate agents
  • Sam199029
    Sam199029 Posts: 5 Forumite
    Yes your right. Sorry I wanted to give as much info as I could but seemed to have irritated a few people
  • Sam199029
    Sam199029 Posts: 5 Forumite
    So the agreement we never saw. The agent signed it after we left. Said it was all ok ?? They had work done to our house without our day so then the tenants smashed our home up. We are trying to get home but not easy with no money now coming in as we illegally evicted them however I don’t think the agreement that was “signed” was legit! Can we take it further against the estate agent for negligence??? Many thanks for your reply
  • need_an_answer
    need_an_answer Posts: 2,812 Forumite
    Ninth Anniversary 1,000 Posts
    You will find it extremely difficult to pursue any action against the agent for the type of tenant they recommended to you for your property.


    Ultimately the decision over who you rent to via an agent is yours....why did you not question the agent about the tenant before the tenancy was agreed?
    in S 38 T 2 F 50
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  • AnotherJoe
    AnotherJoe Posts: 19,622 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Sam199029 wrote: »
    So the agreement we never saw. The agent signed it after we left. Said it was all ok ?? They had work done to our house without our day so then the tenants smashed our home up. We are trying to get home but not easy with no money now coming in as we illegally evicted them however I don’t think the agreement that was “signed” was legit! Can we take it further against the estate agent for negligence??? Many thanks for your reply


    What was the EAs negligence (in one or two sentences?) , and how did that negligence specifically lead to the tenants smashing the place up?

    Are you insured against the damage?
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Sam199029 wrote: »
    Yes your right. Sorry I wanted to give as much info as I could but seemed to have irritated a few people
    The only irritation was at [url=https://forums.moneysavingexpert.com/discussion/comment/75831591#Comment_75831591[/url] when asked to clarify the impenetrable wall of waffle.

    So what are you suggesting the agents did wrong?
    They referenced the tenants according to your requirements?
    You chose to let to those tenants, or delegated that choice to the agent?
    Did they fail to carry out periodic checks as per your contract with them?

    How is whether the tenants are of "foreign nationality" or not relevant to anything? You are immigrants yourself, of course, so surely you can have no inherent issue with people who move to another country?
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