Virgin Mobile to offer free data or compensation after outage - MSE News 16 May 2019 at 4:16PM in Mobiles 5 replies 942 views

Former_MSE_Naomi

Virgin Mobile customers who were affected by Tuesday's outage will be offered free data or compensation, the firm has announced...

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'Virgin Mobile to offer free data or compensation after outage'

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AndyPK

so you have to use the 5GB on sunday?

Not very good ??!!

ViolaLass

Agreed. Why data that has to be used in one day?

andyt8

I was trying to make PHONE CALLS all Tuesday afternoon when the Virgin network was down.

What use is free data for a phone that is a simple 2G phone. They know I don't use data if they look at my account usage.

I am NOT happy with this so called compensation. I deserve a free days rental credit like they are giving the unlimited data people.

Time to look into moving network - I've just stuck with them since buying my phone and contract from them some 10yrs ago.

[Deleted User]

andyt8 wrote: »

I was trying to make PHONE CALLS all Tuesday afternoon when the Virgin network was down.

What use is free data for a phone that is a simple 2G phone. They know I don't use data if they look at my account usage.

I am NOT happy with this so called compensation. I deserve a free days rental credit like they are giving the unlimited data people.

Time to look into moving network - I've just stuck with them since buying my phone and contract from them some 10yrs ago.

You should demand the 20 pence or so for the lost day of service.

AndyPK

I'm have had 5GB added today, (SAT).

Can't use any of it though, as it using my allowance first.