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Virgin Mobile to offer free data or compensation after outage - MSE News

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Virgin Mobile to offer free data or compensation after outage - MSE News

edited 30 November -1 at 1:00AM in Mobiles
5 replies 930 views
MSE_NaomiMSE_Naomi MSE Staff
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MSE Staff
edited 30 November -1 at 1:00AM in Mobiles
Virgin Mobile customers who were affected by Tuesday's outage will be offered free data or compensation, the firm has announced...
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'Virgin Mobile to offer free data or compensation after outage'
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Replies

  • AndyPKAndyPK Forumite
    4.1K posts
    Seventh Anniversary 1,000 Posts
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    so you have to use the 5GB on sunday?

    Not very good ??!!
  • ViolaLassViolaLass Forumite
    5.8K posts
    Agreed. Why data that has to be used in one day?
  • andyt8andyt8 Forumite
    110 posts
    I was trying to make PHONE CALLS all Tuesday afternoon when the Virgin network was down.

    What use is free data for a phone that is a simple 2G phone. They know I don't use data if they look at my account usage.

    I am NOT happy with this so called compensation. I deserve a free days rental credit like they are giving the unlimited data people.

    Time to look into moving network - I've just stuck with them since buying my phone and contract from them some 10yrs ago.
  • [Deleted User][Deleted User]
    0 posts
    MoneySaving Newbie
    andyt8 wrote: »
    I was trying to make PHONE CALLS all Tuesday afternoon when the Virgin network was down.

    What use is free data for a phone that is a simple 2G phone. They know I don't use data if they look at my account usage.

    I am NOT happy with this so called compensation. I deserve a free days rental credit like they are giving the unlimited data people.

    Time to look into moving network - I've just stuck with them since buying my phone and contract from them some 10yrs ago.

    You should demand the 20 pence or so for the lost day of service.
  • AndyPKAndyPK Forumite
    4.1K posts
    Seventh Anniversary 1,000 Posts
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    I'm have had 5GB added today, (SAT).

    Can't use any of it though, as it using my allowance first.
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