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Virgin Media issue
Mrs_pbradley936
Posts: 14,571 Forumite
I asked for help on the Techie Board with this problem because I did not know about this one.
Anyway my Virgin media broadband would not let me stream and I was getting messages saying the bandwidth was too narrow. I rang them and they wanted a one off fee of £20 and then a monthly fee to sort it out.
I refused and said I would check my contract to see when I could leave. I can leave now but I have sorted it out thanks to Youtube.
All you need do is clear the data on a couple of apps, this is what you do:
https://www.youtube.com/watch?v=P85gcK-7z7U&t=156s
You certainly do not need Virgin to remotely take over your system and sort it out for a fee!
Anyway my Virgin media broadband would not let me stream and I was getting messages saying the bandwidth was too narrow. I rang them and they wanted a one off fee of £20 and then a monthly fee to sort it out.
I refused and said I would check my contract to see when I could leave. I can leave now but I have sorted it out thanks to Youtube.
All you need do is clear the data on a couple of apps, this is what you do:
https://www.youtube.com/watch?v=P85gcK-7z7U&t=156s
You certainly do not need Virgin to remotely take over your system and sort it out for a fee!
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