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Ebay seller refusing full refund for faulty phone

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Comments

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    CYRUSWH wrote: »
    just a promise at this point

    I guess they will string this promise out to 181 days since purchase. Hopefully not....
  • photome
    photome Posts: 16,683 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    CYRUSWH wrote: »
    just a promise at this point


    Hope they honour it, please update if/when they do
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Please take this as a lesson - don’t cheap out for a few quid!
    Buy from somewhere in the UK with proper customer service.

    Also, it might be a good time to brush up on your consumer law :) it’s always handy to know - but remember, it doesn’t matter where the phone is posted from. The seller was based in Malaysia so those laws apply.

    Personally I think it was a phone ‘nicked to order’ and then reported stolen - why it stopped working.
  • CYRUSWH
    CYRUSWH Posts: 7 Forumite
    They refunded £250
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    CYRUSWH wrote: »
    They refunded £250

    All things considered I'd take that as a big win.
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