I Lost my Tools in a DeWalt Repair Shop

Gorie

Thanks again.

I've contacted DeWalt directly but am waiting to hear back from them.
My tools are all registered online (with DeWalt) and I have the receipts.
I also have receipts from Rochdale Re-Tool confirming I dropped the tools off.

I went up there again and there are no notices on the wall or anything so...

This is really frustrating and annoying!

MothballsWallet

Could they have just moved and the neighbouring shops don't know the new address?

Gorie

It is possible I guess...

But the other shops were sure they'd closed. There are no signs up or messages on the internet or when you phone the shop.

If I'd moved shops I'd want to let my customers know...

MothballsWallet

I wonder if writing a polite letter to the directors (their names and addresses are listed on the Companies House website when you use the Company Check search) to ask what's happened would yield any results?

I've found them on LinkedIn - the Companies House search says that their entries haven't been on the public register since 2017 - and there's one director with a LinkedIn profile, but it's not one of the two people mentioned on Companies House.

hollydays

Gorie wrote: »

It is possible I guess...

But the other shops were sure they'd closed. There are no signs up or messages on the internet or when you phone the shop.

If I'd moved shops I'd want to let my customers know...

I have some information that may interest you.

robatwork

Count yourself lucky.

I lost my heart to a starship trooper.

lincroft1710

robatwork wrote: »

Count yourself lucky.

I lost my heart to a starship trooper.

Since the thread started I've been trying to fit the thread title to that song and still get one syllable too many!

robatwork

lincroft1710 wrote: »

Since the thread started I've been trying to fit the thread title to that song and still get one syllable too many!

Substitute "tool" for "repair" and it's ready to hum.

Gorie

hollydays wrote: »

I have some information that may interest you.

Ohh What is the information?

I'm interested... Unless its an amusing song title lol

unrecordings

Meanwhile...

Gorie, you may be able to track the liquidator down by:

a) ringing round a few local to Rochdale, - you might well get lucky as there won't be too many

b) try via the owner of the premises (if you can identify them) who will almost certainly be owed money

unless:

c) Holly's information indicates they've done a bunk rather than taking the formal route