Do I Need to Pay for Fibre?

Hunter_Jaeger

I am currently on Sky Fibre unlimited which was bought 18 months ago when they were installing Fibre. We have fibre to the cabinet but the fibre up our lane is still hanging from the telegraph poles unconnected I believe a way leave issue.

I currently receive about 18-19.5 Mbs.

My question is do I need to pay for fibre (to maintain speeds) or can I drop back to just unlimited broadband? We are about 0.5 of a mile from the cabinet.

Thanks

[Deleted User]

ADSL speeds are limited to how far from the exchange you are, not the cabinet. Were you on ADSL previously? If so what speeds were you getting?

We have fibre to the cabinet but the fibre up our lane is still hanging from the telegraph poles unconnected

I don't understand this bit, fibre goes to the cabinet and then uses copper pair to the home (FTTC) so you must be connected to the cabinet. ADSL is copper pair all the way back to the exchange.

Hunter_Jaeger

Colin_Maybe wrote: »

ADSL speeds are limited to how far from the exchange you are, not the cabinet. Were you on ADSL previously? If so what speeds were you getting?

I don't understand this bit, fibre goes to the cabinet and then uses copper pair to the home (FTTC) so you must be connected to the cabinet. ADSL is copper pair all the way back to the exchange.

Up until 18 months ago we were getting 3-4Mbs. Upgraded to Fibre but it has never been connected to the house as I said in loops round the poles (going under high voltage line so has to go underground at that section).

As far as I am aware the the cabinet and the exchange are connected via fibre whilst from cabinet to house is still copper.

Hope that explains it?

Robisere

Hunter_Jaeger wrote: »

Up until 18 months ago we were getting 3-4Mbs. Upgraded to Fibre but it has never been connected to the house as I said in loops round the poles (going under high voltage line so has to go underground at that section).

As far as I am aware the the cabinet and the exchange are connected via fibre whilst from cabinet to house is still copper.

Hope that explains it?

Until my village was fibre connected, that's how cables were left on a pole coming into the village, but they were underground cables that were eventually connected by Openreach to the new Superfast cabinet. Fibre from that became our FTTC service, which is amazing: after an ADSL service at dial-up speeds, I now have 67Mbps Download, 18Mbps Upload.

[Deleted User]

Hunter_Jaeger wrote: »

Up until 18 months ago we were getting 3-4Mbs. Upgraded to Fibre but it has never been connected to the house as I said in loops round the poles (going under high voltage line so has to go underground at that section).

As far as I am aware the the cabinet and the exchange are connected via fibre whilst from cabinet to house is still copper.

Hope that explains it?

To be honest no.

You were on ADSL at 3-4 Mbps but upgraded to fibre and now get 18-19.5 Mbps but you also say the fibre's not connected which makes no sense. If you go back to ADSL you'll get the same 3-4 Mbps you had previously.

Hunter_Jaeger wrote: »

I am currently on Sky Fibre unlimited which was bought 18 months ago when they were installing Fibre. We have fibre to the cabinet but the fibre up our lane is still hanging from the telegraph poles unconnected I believe a way leave issue.

I currently receive about 18-19.5 Mbs.

My question is do I need to pay for fibre (to maintain speeds) or can I drop back to just unlimited broadband? We are about 0.5 of a mile from the cabinet.

Thanks

JJ_Egan

Cable hanging from the poles sounds like looks like FTTP optical upgrade to the area in progress.
Plus BT men shoving cables down ducts in the ground .
If it is FTTP then you continue on regular service until you decide to upgrade and pay a lot more .