No Fault - Car write-off - Valuation low

Shadow1288

provide a wad of car adverts showing the same/very similar vehicles to the insurers as proof they've undervalued it.

I have tried to do this but they wont take it as proof of value...(there are plenty at higher than what they have offered) If I take it back to my insurer i will be £115 out of pocket in just retrieving the excess back)

I am aware that the engine and such is available in other formats but I bought the Ibiza because it was more affordable than its VW counterpart etc because of the 'name' influence.

It might not be everyone's cup of tea but it was nippy as hell and i loved it. So to then turn around and have the car I saved hard for being written off and basically being told to take this and shut up isn't exactly easy to swallow.

Quentin

AdrianC wrote: »

If you don't think it sufficient - produce evidence of why to the insurer you're claiming off.

If they still won't play ball, escalate to the financial ombudsman.
https://www.financial-ombudsman.org.uk/PUBLICATIONS/technical_notes/motor-valuation.html

But be sure of your grounds, and don't introduce irrelevancies.

No

One disadvantage of not claiming off your own comprehensive policy and dealing directly with the third party insurer is that you lose being able to turn to the FOS to adjudicate on any problems/complaints you have with the third party insurer

In short you can only make use of the protection you have from the FOS when a problem arises with an insurer over a policy you hold with them.

Mercdriver

If a car is that special and rare, then a general consumer insurance policy is unlikely to fit the bill. That's where agreed valuation policies come in. The drawback is that they are more expensive, and you will need to claim off your own insurance in these circumstances.

Scrapit

Mercdriver wrote: »

If a car is that special and rare, then a general consumer insurance policy is unlikely to fit the bill. That's where agreed valuation policies come in. The drawback is that they are more expensive, and you will need to claim off your own insurance in these circumstances.

This isn't though

maddogb

I always thought the primary function established in law of insurers was to "hold harmless" surely a reasonable interpretation of this is to place the responsibility of that on the insurers shoulders, if their failure to do so leaves their client open to a lawsuit they are clearly failing in their responsibility.

Aside from that the very premise of your own insurer using an average of the price guides or even the guides them selves which produce an "average" value is strictly against consumer law.

All this said it took a year of arguing with solicitors and an impending court hearing to get Esure to face this fact and settle up, good luck.