Nightmare holiday - how to approach a claim?

Archergirl

I wouldn't involve a solicitor just yet,see how you go with TC first.

Beverley_Hillbillies

Majority of compensation claims are not accepted / honoured due to the publicity it attracts, many companies refuse to accept they were negligent.

For your claim to be successful, as mentioned keep it simple and to the facts.

Mentioning others suffered similar distracts from "your" claim, additional evidence should be used as and when required.

Your claim for compensation is a complaint, the company will want to know what your looking for as a solution, be frank and honest, this will be a starting point for any form of compensation.

I wouldn’t mention litigation in your first letter, this may be seen as a threat, and may well put the company on the defence from the start

Entering litigation is a long drawn out process, should you be lucky and win, remember, you may not be compensated for any litigation fees you've incurred, most companies come to an "out of court settlemet"

Good luck

NoodleDoodleMan

I can understand why tourists are reluctant to seek medical advice - but when you fall ill on holiday you really must see a doctor without delay and get a record of their visit and diagnosis etc.

Waiting 10 days does not help your claim as TC will immediately ask why the delay ?

If you go to a lawyer - avoid these "ambulance chasers" who have recently brought themselves into disrepute for canvassing.

There have been a couple or so cases recently where compensation chancers have been taken to court (Thomas Cook in one case) and jailed - not that you fall into this category.

meer53

Whenever I stay in a hotel with Aircon, I always get cold symptoms after a few days along with a cough and dry throat. I'm sure it's because i'm not used to the atmosphere it causes and now I know what it is I try to switch it off during the night if at all possible, only putting it back on if the heat wakes me. Hopefully this is what has affected you both and it's not something more serious, apart from the gastro problems of course.

Pollycat

meer53 wrote: »

Whenever I stay in a hotel with Aircon, I always get cold symptoms after a few days along with a cough and dry throat. I'm sure it's because i'm not used to the atmosphere it causes and now I know what it is I try to switch it off during the night if at all possible, only putting it back on if the heat wakes me. Hopefully this is what has affected you both and it's not something more serious, apart from the gastro problems of course.

Me too....

jackieblack

meer53 wrote: »

Whenever I stay in a hotel with Aircon, I always get cold symptoms after a few days along with a cough and dry throat. I'm sure it's because i'm not used to the atmosphere it causes and now I know what it is I try to switch it off during the night if at all possible, only putting it back on if the heat wakes me. Hopefully this is what has affected you both and it's not something more serious, apart from the gastro problems of course.

Pollycat wrote: »

Me too....

And me


Same when the central heating first goes on at home...

eDicky

The important thing about staying in an air-conditioned hotel room in a place too hot to avoid its use, is how well the thermostat works, and using it carefully.

The setting when you move in is always too low, perhaps set by cleaners for their period of work, so neglecting to raise it can be disastrous health-wise.

So I always raise the temperature setting immediately, then lower or raise it by single degrees until it's comfortable, only just not too warm for me, in the room. This should be easy if the thermostat functions well and with the remote control beside you even if going straight to bed. If there's any problem doing this I will change room or hotel rather than risk my health - I'm no longer young..!

And if the room feels hot on first entry because the aircon has been off, including while you have been out for a while, it will not cool down any faster by lowering the temperature setting. So once you have found the ideal °C on the remote control, it's better to leave it there during your stay.

pattycake

eDicky wrote: »

The important thing about staying in an air-conditioned hotel room in a place too hot to avoid its use, is how well the thermostat works, and using it carefully.

The setting when you move in is always too low, perhaps set by cleaners for their period of work, so neglecting to raise it can be disastrous health-wise.

So I always raise the temperature setting immediately, then lower or raise it by single degrees until it's comfortable, only just not too warm for me, in the room. This should be easy if the thermostat functions well and with the remote control beside you even if going straight to bed. If there's any problem doing this I will change room or hotel rather than risk my health - I'm no longer young..!

And if the room feels hot on first entry because the aircon has been off, including while you have been out for a while, it will not cool down any faster by lowering the temperature setting. So once you have found the ideal °C on the remote control, it's better to leave it there during your stay.

Usually it is necessary to leave a room card in the electric supply slot to keep the air con running when you are out. This is obviously very bad for the environment. What we do is leave everything off during the day but after showering and going out for the evening, leave the air con running so it is comfortable for sleeping when we return.

I agree, it does make your throat feel very dry but if the alternative is trying to sleep in a sweat box, it’s a no brainier!