Sky fibre query

Croft12

Is your laptop on the 2.4 or 5ghz channels? Do you have any neighbours close buy who could be congesting your channels?

searchlight123

Croft12 wrote: »

Is your laptop on the 2.4 or 5ghz channels? Do you have any neighbours close buy who could be congesting your channels?

I believe my router (SR102) is only on the 2.4ghz channel

Croft12

tonygold wrote: »

I believe my router (SR102) is only on the 2.4ghz channel

single band 802.11n 2.4GHz looking quickly...never going to be great sadly.


I still suspect that its wifi channels congestion thats hurting you. Do you have a cordless phone base station near to it? Otherwise neighbours are the likely culpret.


Is you package able to get the hub Q as its much better (dual band & 5ghz) - they may offer it for free or de minimus esp at renewal time? (All assuming your laptop is 802.11ac)

System

tonygold wrote: »

any chance of a link to the router you use please? also is it a case of just unplugging sky router and plugging new one in or is it a case of a complicated install? :eek:

funny thing is my laptop next to the router shows around30mb but my firestick on wireless (which is also next to the router) shows around 45mb on the same wifi?

Reason you get different speeds from different devices is down to the compatibility of the chipset in the Sky router with different chipsets used in your devices. Whilst in an ideal world there shouldn't be a difference as all its chucking out is network data, the reality there is. It seems to have real issues with laptops etc using certain Broadcom chipsets including my Macbook Pro.

You used to need to use a password generator to get the password used for your installation but apparently with fibre Sky have relaxed things and you can now put anything@skydsl as the username and anything at all for the password.

This is the newer version of what I use:
https://www.amazon.co.uk/TP-LINK-Wireless-Connections-VR600-V2/dp/B06XW26XZ3/ref=dp_ob_title_ce

If it works anything like mine then when you do the quick setup it'll ask what ISP you use so you just select Sky and follow the prompts, it automatically configures the VDSL connection with what Sky want to see.

chrisw99

tonygold wrote: »

Interesting thanks. Have you noticed an improvement to your WiFi speeds with this new router?
many thanks.

I've only had the new one for a couple of days, and not yet been activated for fibre (next Tuesday), so I'm still on my usual 14mb. Wifi speedtests showing the same as wired. I've not tried unsyncing the 2.4 and 5 Ghz networks yet.

Also, I managed to get another 1.5Mbps out of it by unplugging my 2 Sky+ HD boxes from the phone line. There used to be a contractual requirement that they be kept connected to a phone line, but not anymore. The electrical noise they generated on the line lowers the noise margin ratio knocking down your sync speed with the exchange ever so slightly.

Croft12

chrisw99 wrote: »

I've only had the new one for a couple of days, and not yet been activated for fibre (next Tuesday), so I'm still on my usual 14mb. Wifi speedtests showing the same as wired. I've not tried unsyncing the 2.4 and 5 Ghz networks yet.

Also, I managed to get another 1.5Mbps out of it by unplugging my 2 Sky+ HD boxes from the phone line. There used to be a contractual requirement that they be kept connected to a phone line, but not anymore. The electrical noise they generated on the line lowers the noise margin ratio knocking down your sync speed with the exchange ever so slightly.

Connecting via the master socket helps in many houses for a boost (non fibre)

neilmcl

tonygold wrote: »

I believe my router (SR102) is only on the 2.4ghz channel

Pick up a Sky Q hub from ebay or tell Sky your's is broken, they may send a new one out for nothing.

slinga

tonygold wrote: »

i honestly can't see a difference. sometimes streaming may buffer occasionally, but then it could do before also. i just think that if i've been 'upgraded', my speed should not have dropped.

also i can see that via a cable my laptop can get 70mb.

No need to be concerned then.


I get 200Mbps download now with fibre compared to 1Mbps with a free cable download I used to get 5 or 6 years ago.


I can't tell any difference when I'm surfing or youtubing or watching live sport.

JJ_Egan

Likewise with BT FTTP 150 meg .

System

slinga wrote: »

No need to be concerned then.

If you transfer files over your own internal network from say a desktop PC to a laptop you'll wish it was working at full speed as it can turn file transfers that should take minutes into hours because even though your internet connection may only be say 20mbit so you don't notice any issues with downloads, if the wifi is supposed to be capable of several hundred megabits you most certainly will with file transfers if your wifi throughput is only 30/40 mbit.