strange reply from stage 1 appeal

Mitchell_

Hi all,
I recently appealed as owner of vehicle against a windscreen pcn, waiting the 26ish days to do so and using template on newbie thread. I just received the following response (by email).

What concerns me is that they will use it to not give me a POPLA code. Any advise on how to respond?

Thanks in advance!

Dear XXX,
Re: Parking Charge Notice Number
Site:
Issue date:

Thank you for your correspondence. Unfortunately due to legislation and regulation we may only consider appeals from the driver, the registered keeper
(where we have obtained their details from the DVLA) or third parties where we have received written authorisation from the person liable for the charge notice.
In order for us to consider your appeal please ask the driver to send us a letter authorising us to consider your appeal on their behalf. The letter should identify them as the driver and include their full name and full address. It should also include the vehicle registration mark and the charge notice number. This may be emailed to (email), uploaded to (website) or posted to the above address.
Please note if we do not receive this information or an appeal from the driver within 28 days of the charge notice being issued we will request registered keeper details from the DVLA and send a notice
to the registered keeper.
Yours sincerely
xxx

twhitehousescat

which clown sent that to you ?

Redx

they are phishing for drivers details , do not fall for it


as above , which moron PPC issued the pcn ?

Mitchell_

MET Parking. Do I just ignore it? Or respond asking directly for POPLA code?

twhitehousescat

No you do no more with the parking Co , you await the 35 days and if one is not received you complain to the BPA , including a copy of there letter

Mitchell_

Just to clarify is that 35 days from issue of windscreen, or 35 days from day 28?
Thanks for help!

twhitehousescat

35 days from receiving your appeal

beamerguy

Unfortunately due to legislation and regulation we may only consider appeals from the driver

As above ^^^^^^

In the parking industry there are many idiots, we see them every day on here ....... seems like you have come across another idiot ..

MET PARKING ??? Yes, one of the idiots

Redx

and if you get an NTK through the post , appeal AGAIN as KEEPER of the vehicle with the same blue text template as before, using one of the methods they describe on that postal NTK

Coupon-mad

I say send a complaint to Steve Clark at the BPA right now:

steve.c@britishparking.co.uk

because MET are not allowed to refuse to consider an appeal from the keeper at windscreen PCN stage. A keeper is perfectly entitled to appeal.

Remind Steve Clark of the BPA and DVLA's stated position on this:

(thanks to Siross for this useful DVLA email):

https://forums.moneysavingexpert.com/discussion/comment/64401866#Comment_64401866

Reiterate that you are the registered keeper and are perfectly entitled to appeal.

HTH

Umkomaas

I recently appealed as owner of vehicle against a windscreen pcn,

Did you use the term ‘owner’ in the appeal, changing ‘keeper’ to ‘owner’?