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Argos Ebay faulty item - Uncontactable

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Comments

  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    Thanks girl chops and Charlie. I tried PayPal for a claim but it’s over 180 days. I paid with PayPal funds.

    I’ll try calling them after Easter, and if no joy I’ll try resolver, thanks.

    I certainly won’t be buying from Argos eBay any more, especially electricals.
    I expected more from Argos.
    I Hate Jobsworths!!!
  • GDB2222
    GDB2222 Posts: 27,024 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    fuzzgun19 wrote: »
    Thanks girl chops and Charlie. I tried PayPal for a claim but it’s over 180 days. I paid with PayPal funds.

    I’ll try calling them after Easter, and if no joy I’ll try resolver, thanks.

    I certainly won’t be buying from Argos eBay any more, especially electricals.
    I expected more from Argos.

    I think they will sort your issue out, but you need to find the right way to contact them.

    I had a similar issue with IKEA. Telephone support was an endless wait. Emails went unanswered. But Facebook or Twitter (I can't remember which!) worked a treat, and they sorted things out very quickly.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    Just to update this, I ended up calling them and they sent a pre paid label for me to return them. Received a refund after about 1 week.
    I Hate Jobsworths!!!
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