BT phone line

tosca5

A_Nice_Englishman wrote: »

Just out of interest, what happens if you put her phone number into
http://www.samknows.com/broadband/checker2.php

Is it a rented property? If so, I suppose the landlord could have had the phone connected?

I just tried that, this is the reply.

Congratulations, you are in a broadband enabled area.

The following services are available in your location:

BT Wholesale ADSLBT Wholesale ADSL Max21CN PSTN migration due Jul-Sep 2011
Please select the options on the left for more information about broadband availability at your location.

A_Nice_Englishman

I would have thought she should be able to sign up with the ISP of her choice then. Don't quite understand the Tiscali response. Try a different ISP - no need to actually sign up, just go far enough to confirm they can provide service.

tosca5

A_Nice_Englishman wrote: »

I would have thought she should be able to sign up with the ISP of her choice then. Don't quite understand the Tiscali response. Try a different ISP - no need to actually sign up, just go far enough to confirm they can provide service.

She rang AOL today and they said there is no trace of her line or number.

tosca5

I just tried BT broadband and this is the reply

BT Total Broadband Option 2: Available

Good news! Our checks confirm that you can get BT Total Broadband with up to 8Mb speed.

Click continue to proceed to the order form.

tosca5

kkpolobear wrote: »

whats it saying when you dial 17070 it may come up with a number then you have got a number so it should be free

it said........this line is defined as ########### then had option 4, line test, bt rang back!

tosca5

A_Nice_Englishman wrote: »

Just out of interest, what happens if you put her phone number into
http://www.samknows.com/broadband/checker2.php

Is it a rented property? If so, I suppose the landlord could have had the phone connected?

It's a housing association that built around 14 houses in a cul-de-sac.

This is what tiscali says....
Tiscali Broadband is not available

A check on your telephone line shows that for technical reasons we cannot provide you with broadband.

Factors like distance from your local exchange and line quality, affect our ability to provide you with a good quality broadband service. When there is any doubt, we prefer not to supply broadband to avoid disappointment.

We are sorry we can't provide you with Tiscali Broadband

A_Nice_Englishman

Don't understand this at all. Samknows and BT Broadband know about the line but Tiscali and AOL don't. I thought they all accessed the same database.

Not quite sure what to suggest now!

tosca5

A_Nice_Englishman wrote: »

Don't understand this at all. Samknows and BT Broadband know about the line but Tiscali and AOL don't. I thought they all accessed the same database.

Not quite sure what to suggest now!

Confusing ain't it, suppose wait and see what the engineer says.
What they wanting £124.99 for then, especially after the results of dialing 17070 and doing a broadband check.

kkpolobear

tosca5 wrote: »

it said........this line is defined as ########### then had option 4, line test, bt rang back!

its working then give it 24 hours then try again
also check to make sure its the same number you have been given and the one on 17070

tosca5

kkpolobear wrote: »

its working then give it 24 hours then try again
also check to make sure its the same number you have been given and the one on 17070

Yes the number BT gave her was confirmed on 17070